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Jim Hudson Buick GMC

Columbia, SC

2.8
401 Reviews

4035 Kaiser Hill Rd

Columbia, SC

29203

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Showing 401 reviews

March 19, 2018

I was treated with respect and like a family member. The service I received was exceptional. I was very pleased and loved how friendly everyone was and the sincerity of the service team in helping me get More

by sendra15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric spath
Mar 26, 2018 -

Jim Hudson Buick GMC responded

We appreciate the fantastic review! We aim to provide friendly and efficient service to each and every guest. Please don't hesitate to let us know if we can help with anything in the future. Sincerely, Jim Hudson Buick GMC Cadillac Team

March 17, 2018

Amazing services My service experience was great! I never have any problems and they are always so respectful. My total was priced at one amount. It came out cheaper t More

by Moorerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moseley
Mar 26, 2018 -

Jim Hudson Buick GMC responded

We appreciate the great feedback of our service department! We look forward to helping you again in the future. Sincerely, Jim Hudson Buick GMC Cadillac Team

March 16, 2018

Purchase of Terrain Denali We had such a great experience purchasing our Denali Terrain at Jim Hudson GMC. Herman is an asset to your team. He took his time with us and always m More

by Pricanpapi72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman and Todd
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for the fantastic review and congratulations on your Terrain Denali! Herman is a remarkable part of our team and he truly exemplifies our commitment to outstanding customer service. We will gladly share your compliments with Herman and the team. Always feel free to let us know if we can help with anything in the future. Best, Jim Hudson Buick GMC Cadillac Team

March 16, 2018

Regular Maintenance Appointment Everyone in the Jim Hudson Service Department conducts themselves extremely professional and efficient. I would highly recommend their sales and serv More

by mbiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Plyler
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for the wonderful review and for the recommendation! We look forward to helping you again in the future. Take care! Best, Jim Hudson Buick GMC Cadillac Team

March 15, 2018

oil change and tire rotation I asked the service tech to be sure to remind the mech to recalibrate my tire pressure sensors with onstar when they rotated my tires. I shouldn’t hav More

by truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Bandy, Julie Plyler
Mar 15, 2018 -

Jim Hudson Buick GMC responded

We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jim Hudson Buick GMC Team

March 15, 2018

Mechanical Efficient, Professional, Courteous, Concerned about your time, and keep you informed during the entire process. Thank you for your for providing a gre More

by San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for the great feedback! We're happy to hear that our team was professional, courteous, and helpful during your recent visit. Please don't hesitate to let us know if we can help with anything in the future. Best, Jim Hudson Buick GMC Cadillac Team

March 14, 2018

Friendly and fast my first experiance with Jim Hudson and it has been good, everyone was friendly and seemed to work at a good pace to achieve customer satifaction. ver More

by jhudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 15, 2018 -

Jim Hudson Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Hudson Buick GMC Team

March 10, 2018

Great experience My sales rep Matt was very helpful. When I walked on the lot I did not know what I wanted, Matt spent all day showing me different vehicles that mig More

by jjones5582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hickey
Mar 15, 2018 -

Jim Hudson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Hudson Buick GMC Team

March 09, 2018

Good Service All service was very good.and very friendly the service center was also very god and friendly. Came out for Service went home with a new Car More

by Powell9152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone goodwin, Craig Bandy, Robert Yeomans
Mar 14, 2018 -

Jim Hudson Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Jim Hudson Buick GMC Cadillac for your vehicle needs. Best, Jim Hudson Buick GMC Cadillac Team

March 09, 2018

Friendly and Customer oriented Staff was extremely helpful. Neil Mosley and Rick Boone made sure I was taken care of. Jim Wash took care of my parts needs in quick order. More

by rohoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Mosley, Rick Boone & Jim Wash
Mar 15, 2018 -

Jim Hudson Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Jim Hudson Buick GMC Team

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