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Jim Hudson Buick GMC

Columbia, SC

2.8
401 Reviews

4035 Kaiser Hill Rd

Columbia, SC

29203

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Showing 401 reviews

March 31, 2018

Scheduled Maintenance Courteous customer-friendly service is what I have come to expect and I have not been let down. I rest assured my problems will be handled in a very p More

by Boblig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Julie Plyler
Apr 16, 2018 -

Jim Hudson Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Jim Hudson Buick GMC for your vehicle needs. Best, Jim Hudson Buick GMC Team

March 30, 2018

I always have a great experience with Jim Hudson! Eric was outstanding in assisting me in a timely fassion and was very generous with auto service. I would recomend the service at Jim Hudson to anyone More

by Jymcgilljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spath
Apr 04, 2018 -

Jim Hudson Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Jim Hudson Buick GMC Cadillac for your vehicle needs. Best, Jim Hudson Buick GMC Cadillac Team

March 30, 2018

World Class service It’s very inviting and treated like family. Great Service staff. Always greeted at my vehicle and return my vehicle washed. We own two 2017 vehicles a More

by Cathy1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Apr 04, 2018 -

Jim Hudson Buick GMC responded

Cathy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Hudson Buick GMC Cadillac Team

March 29, 2018

Service Advisors you can trust Neil Moseley takes great care of my car and is a pleasure to deal with. I can trust his service recommendations. I am on my 3rd Cadillac and Neil ha More

by lexingtonlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moseley
Apr 04, 2018 -

Jim Hudson Buick GMC responded

Thank you for the excellent review! It is great to know that Neil was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Hudson Buick GMC Team

March 28, 2018

Looking for something new Neil Mosley was most helpful in getting my service done in short order. Always friendly and business like in his demeanor. Ben Smith help me out on More

by rohoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hickey helped me in evaluating the new Enclave. Very helpful. The second time in 11 months we had worked together on a purchase..
Apr 04, 2018 -

Jim Hudson Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Neil and Ben were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Hudson Buick GMC Team

March 24, 2018

Awesome customer service!! The best service department in Columbia period!!! Not sure what you’re paying the advisors an hour but needs to be more. I go outta my way to come to More

by Dfoltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hart, Devin, Frank, and I can’t remember the new mechanics name but all were excellent!
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you so much for the fantastic review! We appreciate your loyalty and for you going out of your way to let us earn your business. We will gladly share your compliments with our service department. Always feel free to let us know if we can help with anything in the future. Take care! Best, Jim Hudson Buick GMC Cadillac Team

March 22, 2018

Service Friendly service Loaner vehicle Good communication Very knowledgeable service rep Recommended solutions to possible tire problems in the future R More

by Shootermike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin or eric
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for the great feedback. We work hard to provide friendly, knowledgeable, and personable service to every guest. We look forward to helping you again in the future. Best, Jim Hudson Buick GMC Cadillac Team

March 22, 2018

50000 mile servicing Neal Moseley provided excellent service. He kept me updated on the progress of the service and when my car would be ready for pick up. More

by maryajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Moseley
Mar 26, 2018 -

Jim Hudson Buick GMC responded

We appreciate the great feedback. Neal is a fantastic member of our team and it's great to hear that he provided such excellent service. Please don't hesitate to let us know if you have any automotive needs in the future. Best, Jim Hudson Buick GMC Cadillac Team

March 22, 2018

Vehicle maintenance Service advisor Neil Moseley provided a very professional and courteous experience. Routine maintenance was performed. Vehicle was repaired as reques More

by Matt 1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moseley
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for writing this great feedback. Neil exemplifies our commitment to providing top-notch customer service to each and every guest. We look forward to helping you again in the future. Best, Jim Hudson Buick GMC Cadillac Team

March 20, 2018

Excellent service. I gave a five star rating because of the exceptional service I received. Very professional at every level. Would highly recommend to anyone seeking a More

by Thad1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone , Craig Bandy
Mar 26, 2018 -

Jim Hudson Buick GMC responded

Thank you for writing this great review! We're glad to hear that our team was professional and provided exceptional service. Let us know if we can help with anything in the future. Sincerely, Jim Hudson Buick GMC Cadillac Team

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