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Jim Hudson Buick GMC

Columbia, SC

2.8
401 Reviews

4035 Kaiser Hill Rd

Columbia, SC

29203

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Showing 401 reviews

May 01, 2018

Stellar performances on service and customer satisfaction! This is my third experience with the service department and I have nothing but praise for them. I will continue to use them for the service of my vehi More

by RR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moseley
May 09, 2018 -

Jim Hudson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Hudson Buick GMC Team

May 01, 2018

Service experience Excellent same-day service. Love the customer waiting area. The scheduling and appointment were seamless. Also, the coffee is very good. The free car More

by Gamecock57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Moseley
May 09, 2018 -

Jim Hudson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Hudson Buick GMC Team

April 30, 2018

Simply the best Great customer service everytime I been in for service, and always very helpful and they always help me drop my trailer that I use to transport my pow More

by Mr. Caddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Yeomans
May 09, 2018 -

Jim Hudson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Hudson Buick GMC Team

April 30, 2018

Excellent! My car was serviced and completed just as promised. I’m very happy that it was washed also! Thank you for being a service center that I can trust. More

by Neta C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He didn’t tell me his name.
May 09, 2018 -

Jim Hudson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Hudson Buick GMC Team

April 30, 2018

20 years or more I have been dealing with Jim Hudson Buick-GMC for over 20 years. I have bought cars and trucks, Pontiacs, GMC, and Oldsmobiles , new and used from th More

by dhl1653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry but I'm terrible with names
May 03, 2018 -

Jim Hudson Buick GMC responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, Jim Hudson Buick GMC Team

April 30, 2018

We and our vehicle were treated well. The dealership called to inform us that our new Cadillac was due for its first servicing. We live in another city, so this call enabled us to schedule More

by none
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spath, Matt Hickey, Julie Plyler
May 09, 2018 -

Jim Hudson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Hudson Buick GMC Team

April 29, 2018

Ten Thousand mile service I was able to make an appointment for this service. Eric Spath promptly met me & completely briefed me on all work & checks to be accomplished. The se More

by Buck Shuler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spath
May 03, 2018 -

Jim Hudson Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jim Hudson Buick GMC Team

April 29, 2018

Wonderful service They come get my car and leave me with a new car to drive. What could be better? My car was returned with all the appropriate maintenance updates requ More

by Betty Harmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Goodwin
May 03, 2018 -

Jim Hudson Buick GMC responded

Thank you for the feedback, Betty! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Jim Hudson Buick GMC Team

April 29, 2018

My experience at J Hudson Excellent service on warranty issues. Car went in needing a good cleaning, and was delivered back to me clean as a whistle, with service issue resolv More

by GatesCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service dept
May 03, 2018 -

Jim Hudson Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Hudson Buick GMC Team

April 29, 2018

Auto service. They solved my tire problem by obtaining a new tire and coming to my home to inflate the flat tire.I was called to let me know that the car was ready More

by Julian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flunn,
May 03, 2018 -

Jim Hudson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Jim Hudson Buick GMC Team

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