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Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
458 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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458 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
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September 07, 2019
Car repairs and service Jim Glover repaired our daughters vehicle with friendly, helpful staff. They made sure everything was completed to a high standard as affordable as po Jim Glover repaired our daughters vehicle with friendly, helpful staff. They made sure everything was completed to a high standard as affordable as possible. I appreciated their communication with me as the repairs we being made so I always knew the time line for completion. More
by Angie
Employees Worked With
Craig in the service area
September 06, 2019
Great service dept was helpful, and very friendly, Brooklynn Parsons did a great job. Had the courtesy shuttle take me home, a very nice gentleman. Would re service dept was helpful, and very friendly, Brooklynn Parsons did a great job. Had the courtesy shuttle take me home, a very nice gentleman. Would recommend them. More
by Donna
Employees Worked With
Brooklynn Parsons
September 05, 2019
Amazing Service After The Sale Jim Glover is the ONLY place I will take my Jeep to for service. I have received 5 star customer service from the entire staff every visit. Jim Glover is the ONLY place I will take my Jeep to for service. I have received 5 star customer service from the entire staff every visit. More
by Wade Reeves
Employees Worked With
Brooklyn
September 04, 2019
Oil change service They did a great job in a timely manner servicing my vehicle and my wife said they were friendly people l will be back when my van needs servicing aga They did a great job in a timely manner servicing my vehicle and my wife said they were friendly people l will be back when my van needs servicing again More
by Daniel T
September 02, 2019
Very accommodating Brooklyn was amazing to work with. Had recall work to be done. And was able to accommodate my schedule . I would reccomend service dept to others. Brooklyn was amazing to work with. Had recall work to be done. And was able to accommodate my schedule . I would reccomend service dept to others. More
by Ronnb
Employees Worked With
Brooklyn Parsons
August 31, 2019
Painless Quick efficient service with great shuttle service. Trevor in service was very knowledgeable and applied cupons to save me money. Ted the shuttle drve Quick efficient service with great shuttle service. Trevor in service was very knowledgeable and applied cupons to save me money. Ted the shuttle drver quite pleasrnt. More
by Guzi
Employees Worked With
Trevor,ted
August 30, 2019
My Service visit. I bought my Jeep st Jim Glover in Owasso, and the Service Department has been wonderful to work with on my “special” Jeep request. They get me in and I bought my Jeep st Jim Glover in Owasso, and the Service Department has been wonderful to work with on my “special” Jeep request. They get me in and out timely, which means everything to this professional. :) More
by Jeep lady
Employees Worked With
August 30, 2019
not a good customer service experience We had a VERY bad customer experience. My wife left the dealership in tears. Our experience just reinforced our belief that anytime you deal with a l We had a VERY bad customer experience. My wife left the dealership in tears. Our experience just reinforced our belief that anytime you deal with a larger corporation you are merely a small cog in a large uncaring inattentive machine. In all fairness the executive management including Mrs Glover and service manager TJ gave the perception of remorse. the rest of the employees except Brooklyn (felt sorry for her she was caught in the middle) lacked people skill and technical expertise. if you have another choice for service give that a try. More
by MadAsHell01
Employees Worked With
August 29, 2019
Still waiting for Service Dept Schedule appointment for Tuesday August 27, 2019. Dropped truck off Monday evening August 26, 2019. Dealership has not contacted us regarding the stat Schedule appointment for Tuesday August 27, 2019. Dropped truck off Monday evening August 26, 2019. Dealership has not contacted us regarding the status of repairs. Called afternoon of August 29, 2019 @ 1:54 pm and was told the service department would call back. Received call back at 2:14 pm. Craig said he'd find out status and call back. Stopped by @ 3:38 pm since no one called back. Was informed by Craig still didn't know status because he'd been busy. He said as soon as he got caught up which would be 10-15 minutes he'd check with the tech and give me a call. Was unable to confirm that truck had even been looked at. Still waiting on the call and its 5:23 pm. Rodney walked by several times and said he's got it pointing at Craig. Furthermore, I asked Craig..." If I schedule an appointment shouldn't I expect it to be looked at on that day." His response was the tech was busy and he didn't have an answer. More
by Jdwhart57$
August 28, 2019
great service and parts Have had great service in parts with Dustin and the service guys have been prompt and gotten it right both times I have been to them. Have had great service in parts with Dustin and the service guys have been prompt and gotten it right both times I have been to them. More
by Robert
Employees Worked With
Dustin, Rodney Case
