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Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
458 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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458 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
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September 19, 2022
I have owned mainly Mopar's my whole life, so I was glad when Glover in Owasso opened up as it was close to home. That being said, their service department is terrible! I have had 2 visits there. The first when Glover in Owasso opened up as it was close to home. That being said, their service department is terrible! I have had 2 visits there. The first time, I brought my SRT in because sometimes while backing it decides to lock up the brakes on its own and shows BRAKE!!! on the display in huge red letters. Scares the crap out of me. I was told by Brooklyn that they couldn't fix it and I'd just have to live with it. They only looked at it for 4 hours. The second visit wasn't any better. I waited 2 weeks for an appointment, and brought the Jeep in. I received the second message today from Craig saying that there was still a few ahead of me to get it looked at. The same message as last week. I picked it up out of frustration because if it takes 2 weeks for someone to just look at it how long would it take to actually fix it? Guess I'm going back to Nikel. More
by MoparMark
Employees Worked With
September 14, 2022
Once again Jim Glover in Owasso did an excellent job with my service. I came in with a bad battery and within an hour Brooklyn had be back out on the road again! my service. I came in with a bad battery and within an hour Brooklyn had be back out on the road again! More
by bergeronc19
Employees Worked With
September 07, 2022
They are always polite and professional. Our vehicle is always done in a timely manner. They explain the work performed and any issues they find. Great customer service. We are very happy wi Our vehicle is always done in a timely manner. They explain the work performed and any issues they find. Great customer service. We are very happy with the Jim Glover Service Department. More
by dougmiller51
Employees Worked With
August 23, 2022
Excellent experience from Sales to Service, All top notch. Always meets my or exceeds my expectations notch. Always meets my or exceeds my expectations More
by Finled
August 12, 2022
Oil change and tire rotation. Good work done quickly. Always very,very,very good service. Good work done quickly. Always very,very,very good service. More
by Mrtroutman1957
Employees Worked With
August 04, 2022
I have nothing but praise for this dealership. They have always been fantastic to me. They have always been fantastic to me. More
by Mary Vines
Employees Worked With
August 04, 2022
Bought my truck there, service my truck there, and refer all my friends and family there. Everyone is always helpful and friendly! all my friends and family there. Everyone is always helpful and friendly! More
by rj.masterson91
Employees Worked With
August 04, 2022
Had an appointment to drop my truck off. I was told the appointment date was the day they would look at the truck, makes sense. They then took a week and a half before they even looked at my I was told the appointment date was the day they would look at the truck, makes sense. They then took a week and a half before they even looked at my truck. What was the point of my appointment? No loaners or anything, so my family consisting of a newborn and toddler with plenty of dr appointments and working is stuck with 1 vehicle, their response oh well. The sweetie manager, TJ, has by far the worst customer service ever, no care for anything and incompetent. There's a reason he's not a salesman, he couldn't sell water to a fish. Brooklyn was my service representative and she was by far the most pleasant person I've ever dealt with there. When my truck is finally finished and I pick it up my air filter was sitting in my back seat and my radiator cover was in the bed of my truck, the insulated battery cover was missing, and the auto stop feature is not working now. More
by CW
