275 Reviews of Jim Glover Chevrolet- Service Center
They had my car for 19 days when it should have been 3-4 days. I was forced to show up in person, where I learned my car had not been touched by anyone for over 8 days. Communication was very poor. Unfortun days. I was forced to show up in person, where I learned my car had not been touched by anyone for over 8 days. Communication was very poor. Unfortunately, my last visit here. More
POOR SERVICE. Don’t recommend unless you want long waits, rushed service and poor quality. I Scheduled oil change, rotate tires and look at brakes on 2022 Chevy pu Don’t recommend unless you want long waits, rushed service and poor quality. I Scheduled oil change, rotate tires and look at brakes on 2022 Chevy purchased from Jim Glover. THREE (3) Hours later charged for oil change on a Diesel truck, my truck is gas. They had to call the tech to make sure proper oil was used. Said nothing wrong with brakes. Went to leave tire light was on. Rep stated he saw that but not reported on paperwork. Check tire pressure and tires were rotated but tire pressure was not changed. Now 3 1/2 hours later. Tire pressure fixed. I get a few miles down the road and get a call. The dealership was looking for keys they lost and thought might have left in my truck. Get home check air filter it was never checked. Brakes still squealing. Called multiple time no call back. Got ahold of assistant General Manager on a Friday said he would find out and Call back Monday. Never heard back. Called the number under owner name and finally got a call back from Kristen Glover, she had the Service manager call me back. Got truck back in to replace brakes. Told truck was finished and can pick up after service hours. It would be washed and sitting out front. Keys at the reception desk. Arrived to pick it up. It was not washed, not out front, and no one could find the keys. Over an hour after arriving to pick up my truck. Service manager shows up brings me my keys and said he had no excuse. NOT ACCEPTABLE SERVICE. Never a call back to try and make the issues right. More
Very satisfied always have a great experience on every visit all service personnel are always helpful and courteous visit all service personnel are always helpful and courteous More
Staff is courteous & professional! They worked with me to resolve an issue with my Tahoe. They worked with me to resolve an issue with my Tahoe. More
Went in and got my oil changed and everyone was very professional and helpful, great experience professional and helpful, great experience More
I just moved back to Tulsa from Chicago and used to bring my vehicle here for service back when it was Riverside Chevrolet. I got my vehicle serviced for the first time since being back and received stellar my vehicle here for service back when it was Riverside Chevrolet. I got my vehicle serviced for the first time since being back and received stellar service. I am glad that Jim Glover has taken over the dealer and has continued to quality of service you come to expect from this location. My service advisor was really friendly and helpful. Even suggested upcoming service items that my car needs soon. Thanks again for the service. See you soon. More
Always an amazing experience. I have bought five cars from here and get my service done regularly and they are always a pleasure to work with. :) I have bought five cars from here and get my service done regularly and they are always a pleasure to work with. :) More