275 Reviews of Jim Glover Chevrolet- Service Center
The service department has always demonstrated excellent customer service. No matter who helped me, they always do a great job of keeping me informed. customer service. No matter who helped me, they always do a great job of keeping me informed. More
Had pinion seal replaced and requested that the chassis be washed prior to me picking it up. I was assured that the tech cleaned the chassis, when I picked up vehicle it was not cleaned or washed as reques be washed prior to me picking it up. I was assured that the tech cleaned the chassis, when I picked up vehicle it was not cleaned or washed as requested. Service writer was very pleasant and communicative along the process. More
Great service I have about oh friendly staff took care of business and Bill was Really awesome business and Bill was Really awesome More
Called Monday morning November 14 service said bring in we did they got our Diesel in quickly had it repaired by 3pm and we were on our way Thank You Jim Glover Service Department and we didn’t buy it ther we did they got our Diesel in quickly had it repaired by 3pm and we were on our way Thank You Jim Glover Service Department and we didn’t buy it there either but will from now on again Thank You More
Excellent service, excellent workmanship, professional, easy to get service. Bill, my service person was very accommodating and went far above expectations easy to get service. Bill, my service person was very accommodating and went far above expectations More
Service was friendly, professional and effective. It is certainly worth the effort to go around the construction on Highway 75 and I-44 interchange. It is certainly worth the effort to go around the construction on Highway 75 and I-44 interchange. More
I am writing concerning my recent experience at Jim Glover Chevrolet in Tulsa. I made an appointment to have the oil changed and the tires rotated on my 2015 Chevy Silverado. That was all I wanted done Glover Chevrolet in Tulsa. I made an appointment to have the oil changed and the tires rotated on my 2015 Chevy Silverado. That was all I wanted done. While waiting for the servicing to be completed a service advisor approached me with an engine air filter and a cabin air filter that obviously needed to be changed..He wanted to know if I would like them to accomplish this replacement and I explained that I normally replace them myself because I write the date installed on the side of the filter. He returned the filters to the mechanic working on my vehicle. At least an hour after I told him to put the filters back in because I did not want them to be changed I checked on the status of my vehicle and it was sitting outside completed. No one had told me it was done. I had been sitting at the dealership for nearly three hours for a simple oil change and tire rotation. I arrived at approximately 0950 for a 10am appointment. After leaving the dealership I drove to a local parts store and purchased the filters. When I got home to replace the them I found the air box for the engine filter had not been reassembled properly, only one of the four screws were attached and the glove box, which needs to be removed to access the cabin air filter had only the two easy to access screws reinstalled, the other two were loose. I am assuming that the service department thought they were doing me a favor by replacing the filters, however, I did not want this done. The fact that I was a mechanic my whole life made fixing what they left unsecured easy, but what if I was someones old grandpa and my vehicle was not returned in the same condition as they received it..This experience has left a bad taste in my mouth were Jim Glover Chevrolet is concerned. More
Appreciated the service for my 2021 Chevy Traverse. I had to wait on my vehicle because I live a 100 miles from the dealership, and they were very quick in doing the service work. I had to wait on my vehicle because I live a 100 miles from the dealership, and they were very quick in doing the service work. More