Jim Fugate Ford Inc. - Service Center

Fugate sales and servise I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much! More

they are freindly and get my car right in so I can go on with my day they find out what I need call me . and then get the work done so I can get my car back . Its very easy and timely with my day they find out what I need call me . and then get the work done so I can get my car back . Its very easy and timely More

Everyone there is so friendly! They have competitive prices with the other dealers in the neighborhood. They guarantee their work. I am given the use of a loaner car when needed as I live some distance prices with the other dealers in the neighborhood. They guarantee their work. I am given the use of a loaner car when needed as I live some distance away from Fugate Ford. I love my Escape! More

brought truck in due to pulling to right and throwing grease from front hub. they said one of the calipers had locked up causing it to overheat needs brake job ..ie calipers,turn rotors repack bearings. grease from front hub. they said one of the calipers had locked up causing it to overheat needs brake job ..ie calipers,turn rotors repack bearings. $1200 with rears. ok. picked truck up brought it right back to them something not right. they said ok we will adjust the rear brakes up well 5,000 miles later and fourth trip back for this same issue finally had someone else check it out and the rear shoes were half gone,.. crumbled. this after it just being in Fugate ford shop and they said it was something else they were not responsible for. ruined rear axle seal from being so hot (hhmmm same as why front was throwing grease) but they say no couldnt be we are not going to fix that. they are replacing the shoes so i guess i should feel fortunate that i didnt kill myself or someone else on the road when they couldnt even bother to look or inspect there own workmanship. I have pictures that will be posted on facebook and will post everyday untill i feel satisfied. there are others in the area who are not happy with them and i have not even started. just saying beware, you go to ford for the trusted name and warranty turns out they will cover that $20.00 part but not the the other parts it destroys due to there substandard workmanship. More