Jim Falk Motors of Maui

Paid $1450 for a new radiator. Got a few miles out of town and my truck overheated. Had coolant all over the place. The mechanic didn't put the lower radiator hose clamp back on. C Got a few miles out of town and my truck overheated. Had coolant all over the place. The mechanic didn't put the lower radiator hose clamp back on. Complete nightmare. I won't be back. More

Had to wait a couple of days for part to come in so was not quick service but working fine now not quick service but working fine now More

Ryan has always been a great help to get me in and out as quick as he can an accommodate my schedule quick as he can an accommodate my schedule More

Ryan was very informative. I was only expecting an oil, filter maintenance check along with a tire rotation but the Mechanic found some issues with my Nissan Rouge & Ryan took I was only expecting an oil, filter maintenance check along with a tire rotation but the Mechanic found some issues with my Nissan Rouge & Ryan took the extra time to explained every issue. He was very helpful, and displayed exceptional customer service. I will recommend him too all my family and friends because he cares for his customers... More

Service person Kayla is very friendly and communicative. Awesome customer service, and new part for my truck is excellent! Awesome customer service, and new part for my truck is excellent! More

Ryan provides excellent and timely service. We’re always treated like VIPs. He expedited our tire change to get our work vehicle back on the road. We’re always treated like VIPs. He expedited our tire change to get our work vehicle back on the road. More

Employees are very friendly, helpful, and attentive. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. More

Ryan was very helpful. I think it was good services over all. Thank you very much. I think it was good services over all. Thank you very much. More

Natalie’s customer service is exceptional. She is friendly and very professional in her job. Thank you, Natalie for your great service. She is friendly and very professional in her job. Thank you, Natalie for your great service. More

The salesman(John) I spoke/worked with was very knowledgeable, kind and patient with me as I am a first time buyer and car owner. Everyone there made family and I feel very welcomed and comfortable knowledgeable, kind and patient with me as I am a first time buyer and car owner. Everyone there made family and I feel very welcomed and comfortable while we were there. I am always be happy to talk about my experience with JimFalks and recommend their dealership. More