Jim Falk Lexus of Beverly Hills

I always enjoy taking my car into Jim Falks Lexus. They're very kind and always welcoming when I take my car in. Arthur in Service Dept. always helps me out and he is my go-to guy when it comes to my They're very kind and always welcoming when I take my car in. Arthur in Service Dept. always helps me out and he is my go-to guy when it comes to my car. I tell my fellow Lexus friends to go to Jim Falks for service or other needs. More

It is not just the convenience factor that makes Jim Falk Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. It is the personalized service. I feel that they try their best to see the problem/service is remedied as soon as they can, they call me with updates, they hand the car back to me sparkly clean and fixed. Lawrence Beerman is a great rep. In his previous life he was a dog breeder and trainer, and not only do I get a better running car, but good tips on a better trained dog! All the guys there are great but I have a soft spot for Lawrence. See him if your Lexus breaks down, or your dog misbehaves! More

I love going to beverly hill lexus. They have always taken great care of my needs, from the time i purchased the car there, and they make sure i am with transportation to continue dealing with the hecti taken great care of my needs, from the time i purchased the car there, and they make sure i am with transportation to continue dealing with the hectic schedule that i have. I especially enjoy dealing with my service rep Mike Kasabyon, even though all the reps are wonderful but he is the best.I will always continue to do business with beverly hill lexus. More

My wife and I have used Eddy Chavarria of Jim Falk Lexus for years and have been extremely pleased with him. He is always prepared and helpful; in sum, he gives excellent service. I have dealt with Jim Falk for years and have been extremely pleased with him. He is always prepared and helpful; in sum, he gives excellent service. I have dealt with Jim Falk Lexus for 19 years and have been very satisfied with the quality of Lexus automobiles. The disclosure of the numerous recalls by Toyota of their automobiles raised serious questions in my mind, but the issues seem to have been resolved by the DOT investigation. More

Mike is always very courteous and pleasant. When I bring in my car in for service at this dealership, he explains in detail what service needs to be performed. Then He follows up with phone calls and in in my car in for service at this dealership, he explains in detail what service needs to be performed. Then He follows up with phone calls and informs me of the status of the work and the car is always ready on a promised date/time. More

I had been looking on the internet for about a month or so for a used late model RX 350 checking every day. I looked at quite a few online and a couple at local dealerships. My wife and I saw exactly what so for a used late model RX 350 checking every day. I looked at quite a few online and a couple at local dealerships. My wife and I saw exactly what we were looking for on Saturday morning. I contacted Jim Falk internet internet sales and spoke to a young man named Morgan. He put a hold on the car we were wanting to see because we were driving from Oceanside to Beverly Hills - (about 120 miles or so). He could not have been more helpful. He has a great attitude and we bought the car. My wife and I are quite pleased with our purchase and would highly recommend this dealership to anyone who wants a great deal, a great attitude and a very pleasent experience. Don't think twice about doing business w/ these folks - They make car buying easy. Thanks Again, Jack & Virginia W. Oceanside, Ca More

We purchased our 2005 LS 430 over the internet, they had the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have h the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have had Arthur from the beginning and he is a very knowledgeable and professional service rep. He is always courteous and attends to all of our needs fairly. he is the best service rep we have ever had; and we have owned a lot of new cars. If you can get Arthur to service your car, you will indeed be very fortunate. More

I originally was drawn to Jim Falk Lexus by the 20% discount coupon that I received by mail. I called and was scheduled for the next day. They did the service in a timely fashion. They were frendly , discount coupon that I received by mail. I called and was scheduled for the next day. They did the service in a timely fashion. They were frendly , efficent and thorough. I would definetly recomend the Dealership and especially Manny as a contact for any Lexus owner. The comfort and ambiance and effeciency of the Lexus dealerships is a great magnate for loyal customers. Thank you for making a chore a pleasant experience. More

Arthur Rostomyan of Jim Falk Lexus in Beverly Hills has taken care of my Lexus RX 330 for several years. With his superior customer service and personal touch he keeps me coming back to the dealership for taken care of my Lexus RX 330 for several years. With his superior customer service and personal touch he keeps me coming back to the dealership for service, even though there are other dealerships much closer to my home. More

I bought my IS 350 from Jim Falk Lexus, and have had a I bought my IS 350 from Jim Falk Lexus, and have had a great experience with the service department. If you can get Arthur at the Robertson locatio I bought my IS 350 from Jim Falk Lexus, and have had a great experience with the service department. If you can get Arthur at the Robertson location, you are lucky -- A+ customer service all the way around. Others may be good as well, but Arthur is on the ball, works hard, contacts me preemptively when appropriate, takes initiative to address potential issues, etc. etc. and etc. More