Jim Falk Lexus of Beverly Hills

It has been a while since we bought a car and we were pleased to find we can have an elegant buying experience. Elegant is to describe the sales people all dressed in suits and ties (this may of what it pleased to find we can have an elegant buying experience. Elegant is to describe the sales people all dressed in suits and ties (this may of what it was like in the 1950's or 60's and in the personality of the sales staff and the environment (the most beautiful garage one will ever see). However, all this being said, the price was very competitive from the start so there was no need to haggle (price was cheaper than at CarMax). Finally, we were pleased to find we were able to purchase a Lexus extended plan for our low price domestic vehicle. More

I have leased 4 cars from Jim Falk Lexus of Beverly Hills and I keep going back because from the showroom to the service dept I have always been happy with the dealership. Purchasing and maintaining all of t and I keep going back because from the showroom to the service dept I have always been happy with the dealership. Purchasing and maintaining all of the vehicles we have bought at Jim Falk Lexus of Beverly Hills is easy, convenient, and quite frankly a pleasure. More

We dropped off my mom's car at the 150 Robertson location and received great, professional customer service from Richard. He was thorough, helpful, responsive and made sure we had a loaner ready to go. He and received great, professional customer service from Richard. He was thorough, helpful, responsive and made sure we had a loaner ready to go. He was quick, efficient, and kept me informed about the progress throughout the two days. It was one of the better experiences we've had with auto service. More

They really took care of me. Everything was great. Cool people, great service. Also, one of the guys offered to get me a more compact (I'm a small girl and the first car was big), more interesting and fun people, great service. Also, one of the guys offered to get me a more compact (I'm a small girl and the first car was big), more interesting and fun car instead of the original complimentary loaner car that I was supposed to get. And I ended up loving it. I've been to other Lexus dealerships around here and they were not nearly as friendly or accommodating as they were here. Definitely recommend! :D More

Lawrence who works in service dept at Jim Falk Lexus on Robertson Blvd. was a pleasure to work with. He took our car on time and was very thorough with his assessment of our automobile's needs. We have bou Robertson Blvd. was a pleasure to work with. He took our car on time and was very thorough with his assessment of our automobile's needs. We have bought 3 cars at this dealership and the service has always been terrifice. More

I purchased my car from Jim Faulk Lexus nearly four years ago and have all of my servicing done at their dealership. I am SO pleased with my entire experience, I will definitely continue to buy from them in ago and have all of my servicing done at their dealership. I am SO pleased with my entire experience, I will definitely continue to buy from them in the future! Even today, my service writer worked with me in an attempt to lower my service charges. They are the best! Mitchel M. More

Manny was very kind and professional. He called me halfway thru the day to give me an update on my car which was very reassuring. My car is driving much better after service. Other employees were also halfway thru the day to give me an update on my car which was very reassuring. My car is driving much better after service. Other employees were also friendly and helpful while I was waiting and during payment. More

Richard is amazing. He listened to me and made me feel at home. He is a valued asset to Jim Falk Lexus. He takes ownership of the problem and makes sure the customer is taken care of. That is the kind of cus home. He is a valued asset to Jim Falk Lexus. He takes ownership of the problem and makes sure the customer is taken care of. That is the kind of customer service I value. Richard was a huge help to me. Not only knowledgeable about the services and parts, he was extremely courteous, helpful and professional. He streamlined and simplified a tedious process for me and made helping me a priority. People like Richard are the reason I will continue to do business with Jim Falk Lexus year after year. More

Hi.. I've surveyed around 10 dealerships by visiting Hi.. I've surveyed around 10 dealerships by visiting them during last 2 weeks to purchase pre-owned vehicle 2008. I'm in charge of Samsung Marketin Hi.. I've surveyed around 10 dealerships by visiting them during last 2 weeks to purchase pre-owned vehicle 2008. I'm in charge of Samsung Marketing, so I'm very familar with customer service and it's importance. The service and attitude of James Shin(Jim Falk Lexus) toward customer is really professional and outstanding. I'll recommend this shop and James to my employees who are pursuing the great satisfaction. This is real ture ! More

Mike Kasabyan, Service Consultant at Jim Falk Lexus is "THE BEST!" He is HONEST and exercises Integrity and Professionalism always. Without a doubt I can always count on Mike to make sure that my service "THE BEST!" He is HONEST and exercises Integrity and Professionalism always. Without a doubt I can always count on Mike to make sure that my service experience is pleasant. I have referred several Family Members, Friends and Colleagues to him for service on their cars and their experience with Mike was great as well. When it comes to my car I'm very particular, so trust me when I say Mike Kasbyan is The Best! More