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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,825 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,825 reviews
September 16, 2015
Loving my new "used" ride!! I am truly impressed with the customer service at Jim Ellis, especially from my salesperson, Maged Roushdi! He did an amzing job making sure I was tot I am truly impressed with the customer service at Jim Ellis, especially from my salesperson, Maged Roushdi! He did an amzing job making sure I was totally satisfied with my trade in! I would definitiely go back and ask for him again on my next purchase! More
by Love my Rover
Employees Worked With
David Walski
September 11, 2015
Great "We LOVE Jackie Burns. This is the second car we have purchased from her (the first was from the other dealership) and she makes buying a car as easy "We LOVE Jackie Burns. This is the second car we have purchased from her (the first was from the other dealership) and she makes buying a car as easy and pleasant as possible. Everyone at Jim Ellis went out of their way to make the entire experience a great one. THANK YOU :)" -- T. Etheridge More
by tylord
Employees Worked With
Jackie Burns
April 24, 2015
Used car purchase Bought a Hyundai Sante Fe and could not have been happier. Friendly sales (Kyle Smith) good price and professional service. Highly recommended for sa Bought a Hyundai Sante Fe and could not have been happier. Friendly sales (Kyle Smith) good price and professional service. Highly recommended for sales and service More
by Houdini
Employees Worked With
Kyle Smith, Matt Blundell, and Ron
February 09, 2015
Great Dealership We drove over 3 hours to purchase our 2012 Jetta Sportwagen once the deal was confirmed by phone and email. The level of customer service at this dea We drove over 3 hours to purchase our 2012 Jetta Sportwagen once the deal was confirmed by phone and email. The level of customer service at this dealership far exceeds any I have been in contact with recently. I would highly recommend this dealership! More
by NCWillys
Employees Worked With
Alex Tsankov, Mike Kirouac
May 11, 2014
Great Experience The people who served me at this dealership were great! They knew their products, were extremely personable, and went "above the call" to meet or exce The people who served me at this dealership were great! They knew their products, were extremely personable, and went "above the call" to meet or exceed all our needs. I have bought many new cars over the past 30 years but have never been treated as professionally and courteously as I was treated when I bought my new VW Passat. The sales manager personally drove to another dealer a couple hours away to get my car because they didn't currently have the color combination I wanted in stock - AND HE DID IT ON HIS DAY OFF! Now, that's service! I traded up to the 2014 Passat TDI SEL which I love! I love all the "creature comforts" on the SEL model and the performance/power of the clean diesel - but I REALLY love the mileage I am getting (almost 50 miles/gal on the highway). If you want a great ride, at a great price, but don't want a bad buying experience go see this dealer. More
by Fully Satisfied
Employees Worked With
Rafael, Luis
