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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,826 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,826 reviews

October 14, 2017

The Ellis GTi experience I would have to say that Jim Ellis [insert car here] offers the best customer service. I've NEVER felt more welcome in feeling comfortable buying a ca More

by grocerygrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarkus Tate, service advisor , Frank Dickenson, Kevin Chung, Luke Bialas
Oct 16, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new car! We're so pleased to hear that our staff gave you such a smooth experience! If there is anything additional we can do for you, please let us know!

October 13, 2017

Great experience! Amanda was the first person to greet us at the dealership and I’m glad that she did. She spent the time with us to find out what exactly I was looking More

by Hanna04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Steven Rotenstein, Amanda Stacks
Oct 16, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Hanna, your positive review means a lot to us and we're happy Amanda could help you find the perfect vehicle! We will pass your kind comments onto her! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2017

Great Buying Experience Alex was attentive and met each requirement I placed before him, and when it was necessary management stepped into to ensure I got the best deal avail More

by Killerkid08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Zeljka (Zee) Caradine, Brian Norris, Kevin Chung
Oct 13, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 10, 2017

Liar and lack of intelligence This person was rude and sarcastic, showing a completely lack of manners. He tried to convice me that a 2%APR was almost the same that a 10% APR. He t More

by Not-a-fool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tsankov, Frank Dickenson
October 10, 2017

Special Order The Jim Ellis dealership has been consistent over seven car purchases. Our first purchase was in 2006 and our most recent purchase was October 2017. More

by Atlas Special Order 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Brawner, Steven Rotenstein, Frank Dickenson, Luke Bialas
Oct 12, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for leaving this wonderful review about our dealership! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to seeing you on your next visit! Take care!

October 09, 2017

Future Repeat Customer First I'll start with my Sales Associate Larry Fitzpatrick. Very personable and knows the product. He talked to me as a customer and not a potential s More

by negawsklov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
Oct 12, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It's wonderful to hear that Larry left such strong impression! If you have any further questions, please don't hesitate to reach out!

October 09, 2017

My 2017 Jetta GLI purchase The sales and finance staff ( Luke and Matt ) went above and beyond to make my car buying purchase a pleasure. The staff and dealership are the best More

by Greg M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika was also helpful getting the info that I requested. , Matt Rock, Luke Bialas
Oct 12, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Greg, thank you for your recommendation, and congratulations on your new car! Please let us know if there is ever anything else we can do for you! Take care!

October 08, 2017

Excellent and professional service and team My wife, daughter and I thoroughly enjoyed our experience with Jim Ellis VW when purchasing a used Toyota Corolla - the car was beautifully serviced a More

by Kevin Broyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Alex Tsankov, Oleg Robu, Frank Dickenson
Oct 11, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Kevin Broyles, your positive review means a lot to us and we’re happy we could help you! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

October 07, 2017

Happy I came in to look at a used GTI and ended up getting a brand one for barely any more money. Luke is also a very nice and knowledgeable salesman. More

by Adam Ream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Bialas
Oct 11, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Adam Ream, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2017

Pleasant experience and patient staff Upgraded my existing VW with Luke Bialas and was treated professionally and courteously thoroughly through my purchase. Luke patiently answered my More

by austinerapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Bialas
Oct 11, 2017 -

Jim Ellis Volkswagen of Kennesaw responded

Austinerapp, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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