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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,272 Reviews

4,272 Reviews of Toyota of McDonough - Service Center

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July 11, 2019

Wait time & Cost :( I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't ne More

by kim.talbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember their names.
July 11, 2019

Professional, courteous and fast! Absolutely love taking my Toyota Camry to get serviced at Toyota of Mcdonough because they know exactly what my car needs and they are professional an More

by cjbenitez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona, Gerald Hopkins, Gerald Lofton
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

amazing Awesome customer service would not change a thing quick and out the door. Advisors are all friendly and work as a team to get you through the visit More

by kaylasebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Raymond was awesome! In and out when promised, very good service. Raymond was awesome, everyone was friendly. would recommend to anyone who has a Toyota or not. awes More

by ctewheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Service Center Customer Service I have been visiting this service Center for years. My chief complaint continues to be the same. When you walk in most times the people sitting at t More

by w.kimberleyn14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Rotating, balanced tires On my last service it was fast car was washed also. But no snack was out while I wait just had coffee. But I didn't have to wait long. Thanks. More

by tonyaholsey7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Powers, Susan Crawford, Jeremy Richardson, Gerald Lofton, Tay Searcy
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent Mr. Jack Winston was extremely helpful and reassuring. He made my visit less stressful. Thank you for such great service!! I will definitely be return More

by B. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Winston
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Price comparison your higher I did a little research after leaving your location. I purchased a 2014 Toyota Tundra CM at Butler Toyota in Macon the reason I went there to purchase More

by jerilynn03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not deal with anyone in sales just service and I only remember Amanda
July 11, 2019

Service I have been to this location several times in the past year, although we did not purchase this vehicle from this location we choose to come here for s More

by survivalmode.rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

July 11, 2019

Oil change and maintenance Service was good and in and out in a timely manor. Service took time to go over future maintenance. Will be back to do work. More

by LBANKSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Raymond
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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