4,272 Reviews of Toyota of McDonough - Service Center
Tundra 35K Service Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! More
Service Department Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everythin Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everything went very smoothly. More
Oil Change The service was great and timely. The technician forgot to close the hood completely but that was the only complaint. I would bring my car back to thi The service was great and timely. The technician forgot to close the hood completely but that was the only complaint. I would bring my car back to this dealership. More
Excellent service Our van was very low mileage, had a spiral steering cable issue affecting air bag. After review and discussion, they were able to get repair covered. Our van was very low mileage, had a spiral steering cable issue affecting air bag. After review and discussion, they were able to get repair covered. Service was quick and efficient. Service writer as well as new service manager were straightforward and timely. Offering a ride if needed. Very helpful and thoughtful. More
Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for future service, even though I purchased from South Lake Toyota, but never again!!!! More
Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More
Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest thanks. More
Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More
Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when service has been completed/ additional issues need addressing More
Communication I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in a I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in and it was. It wasn't until after I was waiting for the tire replacement the service clerk came in the waiting area to inform me. I wasn't pleased at all . More