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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,272 Reviews

4,272 Reviews of Toyota of McDonough - Service Center

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July 15, 2019

Tundra 35K Service Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Bennett
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 14, 2019

Service Department Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everythin More

by cda926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 12, 2019

Oil Change The service was great and timely. The technician forgot to close the hood completely but that was the only complaint. I would bring my car back to thi More

by jenelainegloster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 12, 2019

Excellent service Our van was very low mileage, had a spiral steering cable issue affecting air bag. After review and discussion, they were able to get repair covered. More

by prrn4gvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Vasquez
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 12, 2019

Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More

by samuelsterry
Recommend Dealer
Yes
Employees Worked With
Misty Powers, Susan Crawford, Robert Scott
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha More

by kenedimitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid, Amanda
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More

by janeteninspire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic More

by ERICA.HOLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry don't remember
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Communication I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in a More

by shellymuhammad07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.