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4,272 Reviews of Toyota of McDonough - Service Center
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June 16, 2024
It is ridiculous that you HAVE to make an appointment for a simple oil change to get there and wait 2 and 1/2 hours. a simple oil change to get there and wait 2 and 1/2 hours. More
by fisherdawn87
Verified CustomerEmployees Worked With
June 15, 2024
My advisor was Kaitlyn. She did a great job explaining to me the issues with my car and how to go about fixing it. She worked fast given the severity of the issue and had al She did a great job explaining to me the issues with my car and how to go about fixing it. She worked fast given the severity of the issue and had all the parts needed to work on my are within 2 business days. When it came to paying for the service and parts, she provided me with payment options; then, walked me through how to navigate the website to make sure I was doing everything right to fit my expenses. More
by AriR19
Employees Worked With
June 15, 2024
I am always very satisfied with the service I received. Timeliness and good customer service is always consistent. Timeliness and good customer service is always consistent. More
by Dehallbrown32
Employees Worked With
June 15, 2024
This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More
by MASONANGIE
June 15, 2024
Very professional and accommodating. Very well organized and not pushy. The decision was left upto me, after the diagnosis was fonr. Very well organized and not pushy. The decision was left upto me, after the diagnosis was fonr. More
by LOISWORD
Employees Worked With
June 15, 2024
Customer service is excellent when it come to Mr. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. More
by LIZANDDONNY891
Employees Worked With
June 14, 2024
Always the best service and support from the front of the house with the intake reps to the back of the house with the technicians. house with the intake reps to the back of the house with the technicians. More
by OMAR12EIGHTEEN
Employees Worked With
June 14, 2024
I can always count on Jim Ellis to get me squared away. I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it ba I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it back. They got it right in the end with no hassle, so I am happy with my visit. More
by teyler.mock
Employees Worked With
June 14, 2024
Mr. Joe and Zach were quick and efficient when explaining my options. They were both very personable and made the car buying experience less stressful! I’m always met with kindness at this dealership ❤️ my options. They were both very personable and made the car buying experience less stressful! I’m always met with kindness at this dealership ❤️ More
by Kimberly
June 14, 2024
I would like to thank everyone that was involved in helping me find a vehicle that was fit for my situation. King from sales and Michael from financial did a great job with their customer service. helping me find a vehicle that was fit for my situation. King from sales and Michael from financial did a great job with their customer service. More
by mouton.marquize
