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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,271 Reviews
Call Service Center (770) 685-6704

4,271 Reviews of Toyota of McDonough - Service Center

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April 28, 2024

I love Toyota the team is really welcome and the service was so quick I recommend anyone , if you need the best car don’t hesitate , Toyota is the best More

by slyonel2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience with the welcoming team and quick service at our location! Thank you for your enthusiastic recommendation and for highlighting us as the best choice for anyone in need of a great car. We appreciate your confidence in us and look forward to continuing to provide you with top-notch service. Enjoy your experience!

April 28, 2024

We enjoyed working with Dani in sales while buying our new truck, he was great! More

by Kristin Reilly
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you enjoyed working with Dani while purchasing your new truck! Thank you for sharing your positive experience. It's great to know that Dani provided excellent service. We hope you love your new truck and look forward to continuing to provide you with outstanding service in the future.

April 28, 2024

I get my car service at Jim Ellis Toyota Of McDonough . I give them the highest Rating I can give them 10. More

by gwendolyn590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to receive such a high rating from you! Thank you for choosing Jim Ellis Toyota for your car service needs and for sharing your satisfaction. We strive to provide exceptional service and are delighted to know we've met your expectations. We look forward to continuing to serve you with the same level of excellence during your future visits. Thank you for your trust and loyalty!

April 28, 2024

Excellent personality, good humored and very professional. Congratulations to the attendant. I would definitely recommend your services! More

by ricardo.berna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, Ricardo! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

April 28, 2024

I felt that the video that was sent to me with regard to the oil change and inspection was very efficient More

by pamc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're happy to hear that you were satisfied with the videos sent to you regarding your car in our service department. It is our mission to provide our customers with premium quality service, and we are thrilled to hear we could do just that. Take care and come see us again!

April 27, 2024

Great service. Neil Williams handled my trade in. Pleased with price. Would recommend this dealership to everyone. More

by Meosic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We are so happy to hear you were satisfied with the service here at Jim Ellis Toyota. We pride ourselves on spectacular service, and it is guaranteed that here you can expect the best! Thanks again for your business! Take care!

April 27, 2024

I am very happy with the service I received from the team an staff you guys are the best thanks for everything More

by CATHY.BURNS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Cathy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

April 27, 2024

Great service in a timely manner and courteous. Very good PR. Could not. Be more happy More

by lynn_gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

April 27, 2024

Muy buena atención de parte de todos los que hacen parte de esa tienda muchas felicidades por su buen trabajo More

by Mayker.arias27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff teague
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que has recibido una excelente atención por parte de nuestro equipo en la tienda. Estamos comprometidos en brindar un servicio de calidad y nos encanta saber que hemos cumplido con tus expectativas. Siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por elegirnos y esperamos verte de nuevo pronto!

April 27, 2024

Reid was very helpful and efficient, as well as explanatory. He gave updates throughout the process which was very helpful. More

by Penny Krisell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted to hear that Reid provided you with helpful and efficient service, keeping you informed throughout the process. Your satisfaction is our priority, and we're here to assist you whenever you need. Don't hesitate to reach out if you have any further questions or concerns. Drive safely!

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