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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,271 Reviews
Call Service Center (770) 685-6704

4,271 Reviews of Toyota of McDonough - Service Center

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May 02, 2024

Always enjoy working with Oscar, he’s trustworthy and professional. He makes getting my vehicle maintenance complete a positive experience. More

by CAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you always have a positive experience working with Oscar! Providing trustworthy and professional service is what we strive for at Jim Ellis Toyota. Thank you for your kind words and for choosing us for your vehicle maintenance needs. We truly appreciate your loyalty and look forward to serving you again in the future!

May 01, 2024

Very professional, attentive, only perform services that are needed, prices are reasonable for a dealerships. More

by BETTYTURNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinstez
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you found our service professional, attentive, and reasonably priced, with a focus on performing only the necessary services. We strive to provide transparency and value to ensure our customers have a positive experience. Thank you for sharing your feedback, and we look forward to continuing to meet your expectations in the future!

May 01, 2024

I have had nothing but amazing service from Jim Ellis Toyota. From the time I purchased my car from them to every time I require service, everybody is so pleasant to deal with and they take care of my ca More

by classylady_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your consistently amazing service experience with us here at Jim Ellis Toyota, from the purchase of your car to each service visit. It's wonderful to know that our team's pleasant demeanor and timely care for your car have made each interaction positive. Thank you for sharing your experiences, and we look forward to continuing to provide you with excellent service in the future. Your satisfaction is very important to us!

May 01, 2024

Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with exceptional service at Jim Ellis Toyota! Being knowledgeable and ensuring a smooth experience are key priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Raymond. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 01, 2024

Jim Ellis Toyota Dealership is number 1 they really care about their customers. You will be glad you went there !! More

by LINDADWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of Jim Ellis Toyota! We truly value our customers and are committed to providing exceptional care and service to everyone who walks through our doors. We're thrilled to hear that you had a positive experience with us, and we appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 01, 2024

Service performed asap with timely communication about progress. Appreciate being kept in the loop and being given options re. Services considered needed. More

by CHARLES.CONNELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that your service was performed promptly and that you appreciated the timely communication and options provided by our team at Jim Ellis Toyota. Keeping our customers informed and offering choices is essential to us. Thank you for choosing us for your automotive needs, and if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

May 01, 2024

They really made me feel good, they were excellent,, Thank you guys so much guys More

by M.AKINS172@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had an excellent experience at Jim Ellis Toyota! Making our customers feel good and providing excellent service is what we strive for. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 01, 2024

I got there on a Friday before lunch for full service. It was very busy but I was on time for my appt. and I was surprised that I was out in a reasonable time. I got to visit with my sales person, Mr. Leo More

by circlerk79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that your service appointment at Jim Ellis Toyota went smoothly, even during a busy time! Providing efficient service and ensuring timely appointments are priorities for us. It's great to hear that you had the chance to catch up with Leon and share your satisfaction with your Highlander. Thank you for your kind words, and we'll be sure to pass along your appreciation to Ashley in the service department. If you need anything else, please don't hesitate to reach out. We're here to help!

April 30, 2024

Raymond is super professional and takes care of his customers! Always keeps me informed of my car service needs! He is the best!! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Jim Ellis Toyota of McDonough responded

It's fantastic to hear that Raymond has consistently provided you with professional service and keeps you well-informed about your car's service needs. We're proud to have team members like him who truly dedicate themselves to customer care. Thank you for sharing your positive feedback and for recognizing Raymond as the best! We look forward to continuing to offer you excellent service under his care.

April 30, 2024

Katie Kerce’s service was exceptional. She was very knowledgeable, communicative, and showed empathy towards my circumstance. Her professionalism and diligence will be the reason why I ch More

by Iishareese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your exceptional service experience with Katie and how her knowledge, communication, and empathy made a significant impact. It's wonderful that her professionalism and diligence have inspired your loyalty to Jim Ellis for future car service needs. Thank you for sharing your positive feedback. We're proud to have Katie on our team and look forward to continuing to provide you with excellent service in the future.

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