Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,271 Reviews
Call Service Center (770) 685-6704

4,271 Reviews of Toyota of McDonough - Service Center

Sort by
May 03, 2024

Svc advisor Oscar, was awesome as usual. Very informative wirh timely svc and no surprise charges. Thank you sir, very much! More

by Kpe1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with Oscar and our team at Jim Ellis Toyota of McDonough! Providing excellent service and keeping you informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and for recommending us to other Toyota drivers. We truly appreciate your support! Safe travels!

May 02, 2024

Everyone was nice and willing to assist. My salesman was knowledgeable and patient with my decision. Thank you! More

by cmr9125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that everyone at Jim Ellis Toyota was helpful and accommodating during your visit! Providing knowledgeable and patient service is what we strive for, and we're glad your salesman met your expectations. Thank you for your kind words, and if you ever need anything else, please don't hesitate to reach out. We're here to help!

May 02, 2024

Oscar was great as always. The service at the dealership is outstanding as always. Keep up the great work! More

by rodmurphy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Oscar provided you with outstanding service once again! Providing exceptional service is our top priority at Jim Ellis Toyota, and we're delighted to know that you consistently have positive experiences with us. Thank you for your kind words and for being a valued customer. We appreciate your support and look forward to serving you again in the future!

May 02, 2024

I had amazing service at Toyota of McDonough getting my very first car, a Corolla. I’m so happy with my purchase and the helpful team at Toyota More

by cassiedibble
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024

I would like to convey my gratitude to Mr. Lavar, Mr. Jimmy and the whole service department here for taking in my older automobile and fixing its issue getting it back on the road where other More

by x101slt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lavar and Mr. Jimmy!
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're truly grateful for your kind words and for choosing Jim Ellis Toyota for both servicing your older automobile and purchasing your new car. It's wonderful to hear that Lavar, Jimmy and our entire service department provided you with professional, courteous, timely, fair, and honest service. We're honored by your recommendation and thrilled to have had the opportunity to serve you and your family. Thank you for entrusting us with your automotive needs!

May 02, 2024

Wonderful, we totally recommend and a very helpful staff Held me with the problem I’ve been wondering about with my vehicle and it was the right car finally got it fixed. I’m so happy. More

by K.MITCHELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a wonderful experience at Jim Ellis Toyota and that our helpful staff was able to address the problem with your vehicle. Providing solutions and ensuring customer satisfaction are top priorities for us, and we're delighted that we could help you get your car fixed and put your mind at ease. Thank you for your recommendation, and we look forward to serving you again in the future!

May 02, 2024

Well satisfied with the service that I have received , will recommend to anyone who is interested. More

by PETRIENNEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're well satisfied with the service you received at Jim Ellis Toyota! Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing us, and we look forward to welcoming anyone you refer to our dealership!

May 02, 2024

Hate coming to the dealership for service but Raymond's personality eased the pain of bring my car. Thanks Raymond. More

by BELL4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're sorry to hear that coming to the dealership for service isn't your favorite thing, but we're glad to hear that Raymond's personality helped ease the experience for you. Providing a positive and welcoming atmosphere is important to us, and we appreciate your feedback. Thank you for choosing Jim Ellis Toyota for your service needs, and we'll be sure to pass along your kind words to Raymond! Thanks again for your business! Take care!

May 02, 2024

Jim Ellis Toyota has an excellent service department. Their work is exceptional. All of the employees go above and beyond what is required. I highly recommend them. More

by KNIGHT1PAT00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd at Parts Desk. Jimmy Fernandez, Service Manager.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of our service department at Jim Ellis Toyota! Providing exceptional service and going above and beyond for our customers is what we strive for. We're thrilled to hear that you had such a positive experience, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 02, 2024

Javar is always is upfront and professional in every encount with me. Thank you for the service. More

by Vdaniels47353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javar
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Lavar consistently provides you with upfront and professional service at Jim Ellis Toyota! Ensuring a positive experience for our customers is our priority, and we're grateful for your feedback. Thank you for choosing us, and we'll be sure to pass along your appreciation to Lavar. We look forward to serving you again in the future!

1
...
25
26
27
...
428