Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,271 Reviews
Call Service Center (770) 685-6704

4,271 Reviews of Toyota of McDonough - Service Center

Sort by
May 10, 2024

Friendly forthright service! Are my concerns were answered. The service personnel and my dealer, Mr Ali we’re helpful & awesome! More

by williamrichardsonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with the service personnel and Ahmad! Providing friendly, forthright service and addressing your concerns is what we strive for. We're delighted that you found our team helpful and awesome. Thank you for your kind words, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 10, 2024

Reid was thorough and made sure I understood everything the maintenance department were doing. All charges were reviewed ahead of time. More

by JANDRKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid here at Jim Ellis Toyota! Providing thorough explanations and ensuring clear communication about maintenance services is what we strive for, and we're glad Reid delivered on that. Thank you for appreciating his efforts, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 10, 2024

Keisha was wonderful and a great help to me when I was going through Toyota’s exchange program. More

by Brirhodes19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your wonderful experience with Keisha! Providing great assistance, especially during the Toyota exchange program, is what we aim for, and we're delighted Keisha delivered on that. Thank you for appreciating her efforts, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 10, 2024

Fast, available and friendly. My favorite dealer for long time too. Thank you so much for making my life easier👍 More

by matthew74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Report | Print
May 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a fast, available, and friendly experience here at Jim Ellis Toyota. Making our customers' lives easier is what we strive for, and we're delighted to have been your favorite dealer for a long time. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

May 10, 2024

Oscar was great in calling a shuttle for me to go home while my vehicle was being serviced. He was accurate with me about the service I needed.He was very professional and serious about making sure I was More

by jamaal_taylor
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose
Report | Print
May 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Oscar here at Jim Ellis Toyota! Providing convenient shuttle service and accurate information about your vehicle's service needs is what we aim for, and we're delighted Oscar delivered on that. Thank you for appreciating his professionalism and dedication to ensuring you were taken care of. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 09, 2024

I would recommend anyone to come to Jim Ellis Toyota of McDonough to get any work done. More

by That Porter Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We truly appreciate your recommendation! At Jim Ellis Toyota of McDonough, providing top-notch service is our priority, and we're delighted to hear that you're satisfied with the work done. If you ever need anything else or have friends and family looking for a reliable service center, please don't hesitate to send them our way. We're here to help!

May 09, 2024

Timely, professional, and they do a good job of taking care of our cars. If there are discounts to be applied they apply them even though you didn’t have the coupons, that creates loyalty so you keep comi More

by FELIXELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with us! Providing timely, professional service and taking great care of your cars is what we strive for. We're glad to hear that our team goes the extra mile to apply discounts and create loyalty. Your satisfaction and loyalty mean the world to us, and we appreciate your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 09, 2024

Great customer service. Staff is always friendly and kind. Always a pleasure getting my car serviced. More

by NICHOLASBELL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
Report | Print
May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your great experience with our customer service here at Jim Ellis Toyota! Providing friendly and kind service is what we aim for, and we're glad our staff consistently delivers. Thank you for your kind words, and we're thrilled that servicing your car is always a pleasure. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

Purchased a used Camry from King Davis. He was patient and kind and will purchase from him again in the future. Car had some minor scratches that were repaired nicely by the service departm More

by mp
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with King and the service department at Jim Ellis Toyota! Providing patient and kind assistance during the purchase process is what we strive for, and we're glad King delivered on that. Thank you for choosing us and for your kind words. If you ever need anything else or decide to purchase another vehicle in the future, don't hesitate to reach out. We're here to help!

May 08, 2024

Reid, svc rep, is very knowledgeable, honest & also funny! I 100% trust his input icluding which repair is urgent or if I can hold til the next visit. And thanks to the svc tech's video prior to me sig More

by Lmartin1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our service technicians at Jim Ellis Toyota! Providing knowledgeable, honest, and fun service is what we strive for, and we're glad Reid has earned your trust with his valuable input. Your satisfaction and confidence in our team mean the world to us. Thank you for choosing us and for your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

1
...
21
22
23
...
428