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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,031 Reviews

1,031 Reviews of Jim Ellis Mazda Marietta - Service Center

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October 16, 2018

Oil change & Regular Maintenance Visit Doug was amazing to deal with. Kept me posted on the status of the work being done. I was able to plug in and work while there, so didn’t miss a bea More

by Terese C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for taking the time to let us know how Doug did, Terese! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2018

Needed all sorts of work My experience with Mazda was beyond excellent. I not sure of my service guy but Terrance worked closely with me and my warranty company to insure that More

by ashleynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 17, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 13, 2018

Friendly, quick, professional. As usual at Jim Ellis Mazda Marietta, everyone was extremely friendly, courteous, professional and efficient. My mom and I both love the “family” fee More

by KATIEKESSLER11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers (both Robin and another woman whose name I didn’t catch are both great.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 13, 2018

Excelent People They work well and treat you as if you were home while you wait, or set-up a loaner and they will contact you with updates! Great service, strong hand More

by S_FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 12, 2018

Dougvin the Service Department was extremely efficient and v Very good service,?timely and the waiting area comfortable and pleasant. I will definitely return to this dealership in the future for all my car nee More

by SCADOUSTEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2018

New tires Great service! Quick and helpful. Go see Doug :) I bought new tires and a realignment. Quick turnaround and quickly checked out for payment. I will be More

by 29MBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thanks, we appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 11, 2018

Prompt and professional service! I came in for a simple issue but was immediately worked into the schedule (with no appointment) and given a loaner to allow me to be on my way. I was More

by Mike1967
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear, Mike! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2018

Excellent service They tend to customers and that's what service is about it. Everything was fine, the people and the time to service, I was given a time for completion More

by RICARDOPEREZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your response to our staff’s outstanding customer service, Ricardo! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2018

Eddie is AWESOME! Great Service as usual! Always a great experience! The service center is always pleasant, courteous and thorough in their inspection and completion of work. I love my Mazda More

by DAVERSAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

We are glad to hear our team always provides you with top notch service! Thanks again for your business! Take care!

October 10, 2018

Great service great What a pleasure for a change from the rest, they had good snacks to munch on , juice for the kids with a tv for kids shows all to themselves nice More

by ROMEGALLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your recent service experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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