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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,031 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,031 Reviews of Jim Ellis Mazda Marietta - Service Center
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November 27, 2018
Very Positive Eddie Goines is knowledgeable, helpfulful, and pleasant. My wait is never long and the customer waiting area is extremely nice. When needed, I am Eddie Goines is knowledgeable, helpfulful, and pleasant. My wait is never long and the customer waiting area is extremely nice. When needed, I am always provided a loaner vehicle. More
by ROBINRKR
Verified CustomerEmployees Worked With
November 27, 2018
Wonderful service Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was don Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was done by technicians familiar with Mazda. More
by URREVIEWER
Employees Worked With
November 27, 2018
Efficiency without being rude Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great si Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great sitting area and snack options. Price was reasonable . More
by kyle23pritchett
Employees Worked With
November 24, 2018
Easy estimate and free loner Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. More
by JWen
Employees Worked With
November 22, 2018
Great service Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars in Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars into Jim Ellis for our service needs. More
by TODDALLEN02
November 22, 2018
Very poor quality I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it wa I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it was getting dark. First of all, as I was driving, it informed me the trunk was not closed. So, I had to pull over and was bit annoyed. Then I started noticing sprays of protectant that wasn't wiped down like my rearview mirror, the plastic in the back, etc. In the morning, I noticed that there were spots that were missed because they didn't bother to remove the cup holders. As I started to examine a bit closer at other spots, there were blotches on parts of the inside roof of the car. I took pictures because I was horrified that the service was night and day compared to the excellent staff at service and sales dept. I don't understand. The service done to my vehicle was so sloppy. I should not have to wipe down those spots with my sweater and bottle of water that Mazda gave me. I usually let a lot of things go but this... I am highly peeved. More
by Married2RF
Employees Worked With
Jeremy, Robin, & Quincy were great!!!
November 22, 2018
Service visit The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. I have had nothing but good experiences in the Jim Ellis Service Department. More
by GADUCATISTI
Employees Worked With
Jeremy Large
November 19, 2018
Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More
by larosao
Employees Worked With
November 19, 2018
Took great care of mea I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they couldn't it was still worth it. Thanks to the staff. Harry More
by HARRYHOPKINS
Employees Worked With
Jeremy Allen
November 16, 2018
They take good care of their customers. I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had a third nail in a third tire, and my tread was pretty low. I bought four new tires at a great price, and was happy they took such good care to see I am safe on the road. They also cleaned my car inside and out before I left. Thank you for that great service! More
by CHODC98
