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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,031 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,031 Reviews of Jim Ellis Mazda Marietta - Service Center
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July 26, 2021
Bilal Hefner was very professional , friendly never felt pressured. Excellent customer service. From the moment that I entered the dealership, he understood my needs, my budget and he exceeded all of my exp pressured. Excellent customer service. From the moment that I entered the dealership, he understood my needs, my budget and he exceeded all of my expectations from the sales point of. More
by Edouard
July 23, 2021
I've relied on Eddie Goins for many years. He's honest, very nice and has a great smile! I see he is the assistant service manager - I don't know when he was promoted but glad he was! very nice and has a great smile! I see he is the assistant service manager - I don't know when he was promoted but glad he was! More
by TLD
Employees Worked With
Other Employees :
Only name I know is Eddie Goines., Peter Uko, Rose Shuck, Maron Smith
May 28, 2021
Everything was handled that I needed done. Maron is always amazing and has wonderful customer service skills. And I was comfortable waiting in the lobby with my books. always amazing and has wonderful customer service skills. And I was comfortable waiting in the lobby with my books. More
by JessieH
Employees Worked With
Maron Smith
May 25, 2021
Super helpful and friendly service! Love the new location and service set up. Eddie was excellent as usual to get the service done and get me on my way quickly. and service set up. Eddie was excellent as usual to get the service done and get me on my way quickly. More
by AtlMazdaGirl
Verified CustomerEmployees Worked With
May 25, 2021
The video inspection is a great addition. Your service department is incredible. The survey requiring a minimum of twenty five words before it will allow you to submit probably makes people leave the a department is incredible. The survey requiring a minimum of twenty five words before it will allow you to submit probably makes people leave the application out of frustration. More
by rutaladd
Employees Worked With
May 22, 2021
Wonderful staff. The work on my CX9 was performed perfectly. Everything was finished much quicker than I anticipated .12th is is first day day will have 54 perfectly. Everything was finished much quicker than I anticipated .12th is is first day day will have 54 More
by RRLZU
Employees Worked With
Maron Smith
May 22, 2021
Thank you for the great service and excellent customer service. I did not have to wait long and that’s very important to me. You truly care about your customers! service. I did not have to wait long and that’s very important to me. You truly care about your customers! More
by diondra.glasper
Employees Worked With
Other Employees :
Daryl NeSmith, Peter Uko, Rose Shuck, Maron Smith, Hannah Parker
May 22, 2021
Most importantly, these guys want to make you happy. I had an issue with a Certified Used Car. They stayed with it till they identified the problem and fixed it. When they saw I was back with the same pro had an issue with a Certified Used Car. They stayed with it till they identified the problem and fixed it. When they saw I was back with the same problem, the Assistant Service Manager and the Service Manager got involved and authorized new parts to get the problem solved perfectly. They care. More
by budlite21
May 21, 2021
Great experience. This is my first Mazda and first Great experience. This is my first Mazda and first service. Jim Ellis service has me sold on this car. if the next service is as nice as this one th Great experience. This is my first Mazda and first service. Jim Ellis service has me sold on this car. if the next service is as nice as this one then I should have bought a Mazda a long time ago. Thanks for taking good care of our new car and the friendly people at Jim Ellis More
by WAYNE Bearden
Employees Worked With
Peter Uko, Maron Smith
