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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,031 Reviews
Call Service Center (888) 850-2291

1,031 Reviews of Jim Ellis Mazda Marietta - Service Center

Sort by
December 09, 2021

I trust Mazda to work on my car. Eddie Gaines is my service manager & is great! He takes good care of me. More

by tweetybird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2021

Environment is clean. Associates are very helpful and friendly. Can be noisy in waiting area with both music feed and tv feed. More

by goseparker9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keir James
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Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2021

Friendly service and even provided valet for regular maintenance. Great communication throughout the process. Recommend More

by konjo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2021

Jim Ellis Mazda is always great - staff are super friendly, and the waiting room is comfortable. I'm always kept abreast of my car's status and things are well-explained! More

by SCOTTMNILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
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November 06, 2021

I purchased two vehicles from this dealership (RX8 and Miata MX5) and they have always treated me very well whether it is in a new purchased vehicle or in servicing my vehicles. I have been coming here f More

by belindasr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot his name, but nice young man who drove me home. He’s training to be a service tech. I wish him all the best.
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Nov 08, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 27, 2021

Service was informative and satisfactory. No surprises as I was well informed right from setting appointment More

by abhinand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck, Maron Smith
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Oct 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the positive feedback, and we hope that you have a great day!

October 20, 2021

Jim Ellis Mazda Marietta never fails to provide excellent service. Whether it’s buying a new car, an oil change, or something as simple as new windshield wipers- they show excellence in all they do. More

by shelbimn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck, Maron Smith
Report | Print
Oct 22, 2021 -

Jim Ellis Mazda Marietta responded

Hi. It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

October 15, 2021

Exceptional service by Maron Smith & the shop team! Always able to accommodate my schedule & provide a positive experience. More

by ranis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Report | Print
Oct 18, 2021 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 07, 2021

Best service experience. Everyone from the intake person to the service technician were find, professional, prompt, respectful. I picked the BEST DEALERSHIP More

by Dinesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Jim Ellis Mazda Marietta responded

Hello Dinesh, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 25, 2021

Friendly, Quick, convenient and professional personnel. Was pleasantly surprised when I received a text from the tech explaining his review of the car. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Report | Print
Sep 27, 2021 -

Jim Ellis Mazda Marietta responded

Hi Phil, we are very happy to have provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

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