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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,031 Reviews

1,031 Reviews of Jim Ellis Mazda Marietta - Service Center

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November 07, 2015

Horrible Service Took my car in for a regular oil change. Was told needed new battery, tires, etc. When I told Doug Aldridge who I was dealing with no, he became qui More

by Robert Andersom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
October 17, 2015

I love this dealership I bought a new grand touring MAZDA3 from this dealership last fall and I use their service department as well. Every employee has always been extremel More

by CinPoz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
October 16, 2014

Unethical LYING Service Department!!! We have purchased 3 vehicles from this dealership in the past 5 years, and had used the service department many times prior to this last unethical vis More

by Broncomenard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
September 22, 2014

First service visit Both my and my husband's 2015 CX-5's were brought in for their first oil change. We also purchased some accessories for them. Service was great - they More

by Christi Osborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Fissette
July 13, 2013

In 2010 I purchased a CX9 from Jim Ellis Mazda.The Sales experience was great with Mike Mc.The car has been truly amazing .However the service dept needs some customer service training.In 2013 i had a minor More

by wellesy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Allen Fissette, Mike Maclennan
February 18, 2013

Yes, it was my third time visiting Jim Ellis Mazda, and you won't get my business from any referrals from me anymore. First, I got really frustrated when I found out that your vendor (Marion Gilbert - I re More

by tavaresdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brendan Michael
December 18, 2012

I purchased my Mazada from this dealership three years ago. I have routinely had it serviced there and have been moderately pleased with the service. However, at my last service appointment I asked to hav More

by cal3201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brendan
February 24, 2012

All Ladies Beware!! I took my car in for a "check engine light" diagnostic. I was told the repair would be $1100 and if I didn't get the repair done I WOULD NOT be able to pass emissions inspection. More

by dlazell78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dedra hemphill
February 11, 2012

This is by far the best dealership I have ever been to. My 2004 RX-8 had a blow seal and coolant was leaking into the engine causing extremely hard starts, and huge clouds of smoke to come out of the exhau More

by ross1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
April 29, 2010

Everyone is always so helpful and courteous when I bring my Mazda in for service. The cost of some services are usually more than I can swing - but the recent coupons I've been receiving in the mail has bee More

by lmataraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie & Bobby
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