Jim Ellis Mazda Marietta - Service Center

Each person I worked with was helpful. Never knew you could take a loaned car until one of the employees (Eddie) mentioned it when it was discovered that I needed to do additional work on Never knew you could take a loaned car until one of the employees (Eddie) mentioned it when it was discovered that I needed to do additional work on my car. That was clutch as I would not have been able to stick around until the work was done. More

Overall good service I took my car in for an oil change and a couple other small things like a cabin air filter change. Overall service was not quick nor was it slow. The I took my car in for an oil change and a couple other small things like a cabin air filter change. Overall service was not quick nor was it slow. The pricing was quite high for what I had done, but Mazda cars don't make anything easy. My service guy Eddie was extremely friendly and knowledgeable, and I would not hesitate to bring my car back here again. More

Consistently Great Service I have had my car serviced here many years. I can always count on them to be professional, very responsive, and take care of my vehicle. I have had my car serviced here many years. I can always count on them to be professional, very responsive, and take care of my vehicle. More

exxcellent service Professional, courteous and experienced. We now own a 2003 Mazda Protege 5 and a 2017 Mazda CX-5 (bought at Jim Ellis) and will only have them service Professional, courteous and experienced. We now own a 2003 Mazda Protege 5 and a 2017 Mazda CX-5 (bought at Jim Ellis) and will only have them serviced by Jim Ellis of Marietta. More

Very Pleasant and Professional Every experience with Jim Ellis, from purchasing my CX5, to all of the times I've been in for regularly scheduled service, have been a painless and im Every experience with Jim Ellis, from purchasing my CX5, to all of the times I've been in for regularly scheduled service, have been a painless and impressive experience. Every employee I've worked with is both very knowledgeable and respectful. I would and have recommended them to friends. More

Oil Change Eddie Goines remains outstanding as a service adviser; the service provided was outstanding. I will continue to return to Jim Ellis for service in the Eddie Goines remains outstanding as a service adviser; the service provided was outstanding. I will continue to return to Jim Ellis for service in the future More

75 mike tune up Good service at a reasonable price. Tire pressure light came on right after I left the dealership. Called and left 2 messages but I haven’t received Good service at a reasonable price. Tire pressure light came on right after I left the dealership. Called and left 2 messages but I haven’t received a call back. Had to schedule another appointment a week later. More

Great service experience I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the part and offered me a free loaner for a week. When I returned to pick my car up on Monday morning, they were unable to retrieve it because it was blocked by a car belonging to the sales department for which they were unable to locate the keys and the sales dept. didn't arrive until 9am. Pete Gallagher (Service Manager) offered me and my car pooler gift cards for breakfast to Chick-fil-A and Starbucks and told me to take the loaner and I could either pick my car up later that day after work or on tomorrow. I arrived the next day to find my car parked near the service department and fully detailed. I am truly appreciated Mr. Gallagher offers of goodwill for my inconvenience. More

Awesome Service Department !!! Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The cashiers were friendly and worked quickly to complete transactions to get me on my way. More

5K Maintenance Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Man Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Manager) reviewed my questions about my car due to the number of miles I drive per day. Pete did an excellent job going over in detail each area of concern and assured me everything checked out fine. Therefore, Pete went above and beyond. Hilton also took time out from his sales responsibility to confirm with me that I was ok with my service. More