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Jim Ellis Mazda Marietta
Marietta, GA
2,087 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,087 reviews
October 20, 2022
We went in to get a tire change and they proceeded to take over 2 days to complete it. This was a 2 hour job, completely unacceptable. My friends and I are college students and we missed several class da take over 2 days to complete it. This was a 2 hour job, completely unacceptable. My friends and I are college students and we missed several class days due to this issue. Our technician Ron didn’t even fill out our paperwork properly which was the main reason it took so long. I have never had such terrible service or a less competent staff. Specifically Ron, I would never let that man near my car again if you paid me to. I would give this dealer a zero if it was an option available to me. More
by micahlb2003
Employees Worked With
Ron
October 20, 2022
I enjoyed having Mike as my salesperson at Jim Ellis Mazda. He was very knowledge about their vehicles and made the experience easy and quick! He was not a high pressure salesman but made the whole proc Mazda. He was very knowledge about their vehicles and made the experience easy and quick! He was not a high pressure salesman but made the whole process seamless and enjoyable. I am happy to recommend him! More
by Caroline S
Employees Worked With
October 19, 2022
Chase was very professional, informative and assisted timely with all questions. He was patient and took the time to provide numerous models as options. timely with all questions. He was patient and took the time to provide numerous models as options. More
by Rnmc
Employees Worked With
Chase Rhodes
October 18, 2022
Top notch experience! Conley and Lamont far exceeded my expectations. I can't say enough good things about how they treated me and my family! SUPERIOR! Conley and Lamont far exceeded my expectations. I can't say enough good things about how they treated me and my family! SUPERIOR! More
by S. Thomas
Employees Worked With
Conley Langford, Daryl NeSmith, Lamont Herring
October 13, 2022
The service department person who assisted me, Dave, was very efficient and very friendly. He was very communicative. I didn't have to wait long for them to complete the work. I would return to them for any very efficient and very friendly. He was very communicative. I didn't have to wait long for them to complete the work. I would return to them for any additional work on my vehicle. More
by janeway17
Employees Worked With
Dave
October 10, 2022
Chase was very helpful and professional during the entire process. He is very knowledgeable about the cars on the lot. Although I did not buy a car from Jim Ellis Mazda I would work with them in the future. process. He is very knowledgeable about the cars on the lot. Although I did not buy a car from Jim Ellis Mazda I would work with them in the future. More
by juliettew1700
Employees Worked With
Chase Rhodes
October 10, 2022
Mike fresquez was my salesman and did a great job. I was buying my first car and he made the experience enjoyable and stress free. He’s very good at his job! I was buying my first car and he made the experience enjoyable and stress free. He’s very good at his job! More
by m.james
Employees Worked With
October 08, 2022
Staff is friendly. Mechanic contacted me with video and made some suggestion of other maintenance that needs done and let me know that it did not all be done today. Ser Mechanic contacted me with video and made some suggestion of other maintenance that needs done and let me know that it did not all be done today. Service rep then wrote them down for me with a general time frame as well as the cost so I can better plan when to get these things down. There was no “pushing’ repairs on me. More
by di55
Employees Worked With
Maron Smith
October 06, 2022
Excellent treatment from start to finish. In fact as I was ready to leave, the gentleman that washed my car stopped by to make sure everything was satisfactory. It was!!! In fact as I was ready to leave, the gentleman that washed my car stopped by to make sure everything was satisfactory. It was!!! More
by dcdjed
Employees Worked With
Doura??
October 03, 2022
The dealership was very nice and the people were great to work with. Thank you work with. Thank you More
by ejynx
Employees Worked With
