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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,087 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,087 reviews

November 07, 2022

Lee was extremely kind and knowledgeable during the whole process. We love working with Mazda employees they are always super hospitable and make sure to find you a deal that works for you like lee did for u More

by Adinarussell21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wilson
Nov 14, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

November 06, 2022

Very pleasant experience - no surprises and in and out in the predicted time frame.Glad I came for the service More

by shepprod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Maron Smith
Nov 11, 2022 -

Jim Ellis Mazda Marietta responded

Hi Shepprod, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2022

Good experience as usual. Service was completed before the time I was told. Was given some recommendations for my next service, but no pressure to get them done that day. More

by cathbarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 11, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2022

Very good communication and a great deal. Really made sure we came to the table to discuss the best option. More

by a.broadus20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Herring
Nov 10, 2022 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2022

agent in service center is very friendly, and technician send me video of my car is very considerate. More

by Yutai Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 11, 2022 -

Jim Ellis Mazda Marietta responded

Hi Yutai, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2022

The service was Ala Mode with a glass of milk. Thanks to M. Smith, C. Kerr and N. McDonald. More

by MURPH1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kerr, Service Mgr., and Noella McDonald, Service Tech., Becky Blevins, Car Rental, and Barika, Cashier, Maron Smith
Nov 10, 2022 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2022

I had a wonderful experience at Jim Ellis Mazda with Lee Wilson. He was incredibly professional and helpful. We negotiated terms beforehand and my experience at the dealership was smooth. Lee was a pleasure More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wilson
Nov 10, 2022 -

Jim Ellis Mazda Marietta responded

Hi Patrick, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2022

Quick to get to a good price and agree to move forward. No games. Thank you. More

by tg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rhodes
Nov 09, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 02, 2022

Great service and great customer service from the Jim Ellis team. Thanks for all your help! More

by Rachael.Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rhodes, Lee Wilson
Nov 08, 2022 -

Jim Ellis Mazda Marietta responded

Hi Rachael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 01, 2022

Originally, we found the automobile we wanted from another dealer but had it all fall apart. Contacted Jim Ellis and was put in contact with Chase, a fine example of a young man. We worked together More

by Jrettawilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rhodes
Nov 07, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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