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Jim Ellis Mazda Marietta
Marietta, GA
2,154 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,154 reviews
April 14, 2025
I left happy with my purchase. AJ did a great job! No complaints, would recommend. AJ did a great job! No complaints, would recommend. More
by Zhs114348
April 10, 2025
Anjanie was very nice and helpful! Jim Ellis Mazda made the experience easy and stress-free. 10/10 would recommend Jim Ellis Mazda made the experience easy and stress-free. 10/10 would recommend More
by Cpgriz
Employees Worked With
April 10, 2025
Derrick Wynn and Brunno were good to work with along with Oleg Got a fair deal on my CX90 Oleg Got a fair deal on my CX90 More
by oldmanhaha8
April 09, 2025
I was having a hard time getting the back up camera fixed. Finally, Mazda issued a recall 3 1/2 years after the camera stopped working. When I called for an appointment to have it fixed, I was told th fixed. Finally, Mazda issued a recall 3 1/2 years after the camera stopped working. When I called for an appointment to have it fixed, I was told they were overbooked. I spoke with Carlos Mercado, the service manager. He could not have been more helpful. He helped me ge5 it scheduled as well as explained why it was so frustrating to get this recall fixed. While it was still a little frustrating having to jump through Mazda’s hoops to get it resolved, Carlos and his team could not have been more helpful. Great service, great people at the Jim Ellis dealership. Thanks for your help ! More
by Pustanbul
Employees Worked With
Carlos Mercado
April 05, 2025
Very Helpful Friendly Staff helped me to select the right car for my Wife. Anjanie Waddy took care of uf from start to finish Thanks AJ car for my Wife. Anjanie Waddy took care of uf from start to finish Thanks AJ More
by schavda025
April 04, 2025
Anjanie Waddy was helpful and took time to show us different models. It was obvious she cared about our experience. The paperwork went quickly and the gentleman who handled that was friendly. Once pa different models. It was obvious she cared about our experience. The paperwork went quickly and the gentleman who handled that was friendly. Once paperwork was signed, it took hours to get the car. Detailing wasn't great. Came back next day and Anjanie Waddy made sure it looked great. If it weren't for her, we probably wouldn't have had a good experience buying there. More
by gklinken
March 31, 2025
I had an excellent buying experience working with Sagar. He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was a He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was always willing to answer my questions thoroughly and transparently. Overall the experience was smooth, transparent and relaxed. I would work with Sagar and Jim Ellis Mazda again. More
by j_0
March 27, 2025
Amazing experience from arrival to when I drove the car off the lot. AJ is outstanding! off the lot. AJ is outstanding! More
by Anthlom43
March 27, 2025
Anjanie is the best! !!! I love my Mazda! Be sure to ask for Anjanie! A !!! I love my Mazda! Be sure to ask for Anjanie! A More
by janay0614
Employees Worked With
March 19, 2025
Sales is great - that's the part where the dealership gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year tire and wheel warranty which I immediately declined. Then they dropped the price by HALF and promised me that any wheel scuffs would simply result in a replacement wheel (no cosmetic repairs taking days to complete). The first time I went to use that warranty, as expected (too good to be true), they had lied. They wanted my car left with them for several days so that an outside contractor can come at his convenience to cosmetically touch-up my curb-rashed wheel. I asked for a refund on the bogus warranty and they were DESPERATE to talk me into keeping the warranty. No way - I can't be without my car for days because of a scuffed wheel. Jim Ellis knows that which is why they're eager to take your money and then jerk you around on delivering what was promised. More
by Allbrands
