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Jim Ellis Mazda Marietta
Marietta, GA
2,087 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,087 reviews
July 09, 2023
Jim Ellis is the worst Dealership ever! !!! We took our car to Jim Ellis to change the High mount brake light. They damaged the radiator , transmission , rear high mount brake light and 3rd !!! We took our car to Jim Ellis to change the High mount brake light. They damaged the radiator , transmission , rear high mount brake light and 3rd row seat headrest. They replaced the radiator ,the high mount brake light , they had to get the head rest repaired because it was no longer available. They refused to replace the transmission that they damaged. They refused to repair our 2012 Mazda CX 9 grand touring with only 90,000 miles which they damaged !!!!!!!! Now we have to buy a new car! After they damaged our car , the svc manager said they don't work on cars that are 11yrs old and over 150,000 ,what !!!!!!! More
by Bobby M
Employees Worked With
Svc manager Carlos, Daryl NeSmith, Duell Willard
July 08, 2023
Seth was absolutely phenomenal, was very helpful and for is the price that we were looking for. Instead of playing games, he was fair, honest, and was a pleasure to work with. is the price that we were looking for. Instead of playing games, he was fair, honest, and was a pleasure to work with. More
by Rob
July 01, 2023
Went in to look at and test drive a CX5. Mike F. explained everything I needed to know and was very knowledgeable and helpful throughout the entire procedure. I went for a test drive and al Mike F. explained everything I needed to know and was very knowledgeable and helpful throughout the entire procedure. I went for a test drive and almost immediately decided this car was for me and bought it that same day. Mike and Oleg helped the process go smoothly and I appreciated the "no hassle" and "no pressure" sales method. I'm excited to be a new Mazda owner. More
by Furelisechase
July 01, 2023
everything was great felipe was great lance was great how many words is that I need one more great how many words is that I need one more More
by mjmickb
June 28, 2023
Maron was friendly, personable, knowledgeable, and clearly communicated everything to me from start to finish. He also provided timely updates to myself, and others in the waiting area, on the work be clearly communicated everything to me from start to finish. He also provided timely updates to myself, and others in the waiting area, on the work being done. For me, transparency is key, and he nailed it. Exceptional customer service all the way around - could not have had a more pleasant experience. More
by caramele55
Employees Worked With
Maron Smith
June 24, 2023
We could not have been happier with Mike. He was very knowledgeable, professional, and friendly. He took the time to get to know us as well as us know a little bit about him. I would recommen He was very knowledgeable, professional, and friendly. He took the time to get to know us as well as us know a little bit about him. I would recommend Mike Fresquez to anyone looking for a Mazda. More
by Dunson3
Employees Worked With
June 24, 2023
we could not have had a better experience. !! From the moment we walked in everyone was courteous and friendly. It was an easy and relaxing atmosphere. Our salesman, Mike Fresquez , was absolut !! From the moment we walked in everyone was courteous and friendly. It was an easy and relaxing atmosphere. Our salesman, Mike Fresquez , was absolutely great.!! More
by Dunson3
Employees Worked With
June 23, 2023
Katia helped me find just the right CX30 for the features and budget I wanted. The process was smooth and you can tell that the dealership has a vested interest in clients having a good experience. Hopefully and budget I wanted. The process was smooth and you can tell that the dealership has a vested interest in clients having a good experience. Hopefully I will be back soon to get miata for my wife! More
by S_Malik
