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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,087 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,087 reviews

July 27, 2023

I have just leased my third Mazda CX-5. Mike Fresquez & colleagues provided their usual customer-friendly service. The experience was great from start to finish. More

by tbarksdl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Jeter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 27, 2023

From the time I arrived, until I left, I was treated as if I was the only customer in the building! Eddie Goines kept me updated, and checked on my needs during the wait, and my service Technician, Richard More

by egoode1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard..service tech., Maron Smith
Jul 31, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 25, 2023

Wonderful experience! The salesman was great, and not pushy and finance was extremely helpful throughout the entire process. Truly impressed with the experience and would More

by sara9427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Jeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

July 24, 2023

Mike, Sales and Leasing Consultant and Rhyan, Business Manager really helped me to purchase my vehicle with best financial term for me. This was my first time to get my own car, so was nervous whether I c More

by Risa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 24, 2023

I can't say enough about Hilton Young. My wife and I bought exactly what we wanted with honest answers to our questions and zero pressure. Mr. Young is detailed oriented, patient, and clea More

by AA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Parker
Jul 31, 2023 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff so supportive during your experience here at Jim Ellis Mazda Marietta. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

Awesome service! Caring staff that will listen and ensure that all work needing to be done is done with excellence! More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell Willard
Jul 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi Joel, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2023

My visit today for scheduled maintenance. Duell, my service advisor, did an excellent job explaining everything. I appreciate the video that is provided to recap the safety inspection too. He More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell Willard
Jul 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 16, 2023

Eddie was so accommodating and professional. This was the first time I used the service at this location and I became a fan! More

by emialoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 11, 2023

Good but could be better with clearer information on the website regarding scheduling appointments, please. More

by tystephe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell Willard
Jul 15, 2023 -

Jim Ellis Mazda Marietta responded

Hello Tystephe, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2023

I worked with Eddie who was both professional and personable. Eddie provided exceptional customer service. He explained the recommended services needed for my car clearly and reviewed costs in deta More

by lmj919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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