Jim Ellis Mazda Marietta

My first Mazda and best experience at a car dealership Always been a Toyota kind of guy but my father and I decided to check out a new Mazda MX-5. We were in need of a new car but this was the first time w Always been a Toyota kind of guy but my father and I decided to check out a new Mazda MX-5. We were in need of a new car but this was the first time we were looking for something more than a Corolla in the past. I'm not a big fan of those typical sales guy types who don't give you time to think about the price or think about the car in general. Usually car salesmen feed you so much info so fast - you just want to relax and go about it at your own pace. There's always a feeling of pressure. My experience with Mike was nothing like before. I'm not the most experienced car buyer - I've only been with my father in the past 5 years to buy 2 cars and met over 15 salesman in the past. Mike was by far the best. Everything I stated above that I dislike - he was the complete opposite, he gave us space, let us take our time, didn't make us feel pressured, and let us control the sales process in a way. I would absolutely recommend him to anyone looking for a Mazda. More

Great service experience I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the part and offered me a free loaner for a week. When I returned to pick my car up on Monday morning, they were unable to retrieve it because it was blocked by a car belonging to the sales department for which they were unable to locate the keys and the sales dept. didn't arrive until 9am. Pete Gallagher (Service Manager) offered me and my car pooler gift cards for breakfast to Chick-fil-A and Starbucks and told me to take the loaner and I could either pick my car up later that day after work or on tomorrow. I arrived the next day to find my car parked near the service department and fully detailed. I am truly appreciated Mr. Gallagher offers of goodwill for my inconvenience. More

Awesome Service Department !!! Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The cashiers were friendly and worked quickly to complete transactions to get me on my way. More

5K Maintenance Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Man Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Manager) reviewed my questions about my car due to the number of miles I drive per day. Pete did an excellent job going over in detail each area of concern and assured me everything checked out fine. Therefore, Pete went above and beyond. Hilton also took time out from his sales responsibility to confirm with me that I was ok with my service. More

Great experience purchasing a 2018 Mazda CX9! We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, A We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, Acadia, MDX, etc. The Mazda CX9 was a late entry and we are so glad that we took a look. Great car and lots of value for the price. Most of all we were SOLD by the experience we had with our Sales Rep. Hilton Young. He was very knowledgeable about the car and took the time to really explain the safety features, etc. He was not pushy at all and was a great balance of professional with a personal touch! We LOVE the car and Hilton is all kinds of AWESOME! More

Mike Fresquez was great to deal with Mike was extremely easy to deal with. He didn't try to oversell anything. He just wanted to make the experience easy for us. Then to top it all off, a Mike was extremely easy to deal with. He didn't try to oversell anything. He just wanted to make the experience easy for us. Then to top it all off, after I bought the car I realized there were no floor mats, so I called him and he found some all weather mats to fit in the car I purchased. Just a great experience. More

Doug was great as well as the entire team. They did a great Doug was great and very informative. He and the entire service team did an amazing job servicing my qifes CX-9. She says it truly drives like a bran Doug was great and very informative. He and the entire service team did an amazing job servicing my qifes CX-9. She says it truly drives like a brand new car. Thank you again and we will definitely be back. More

Great service Always a pleasure to have my care serviced, they get me in and out as quickly as possible and 100% confident with workmanship - great team! Always a pleasure to have my care serviced, they get me in and out as quickly as possible and 100% confident with workmanship - great team! More

Service Doug Aldridge was my Automotive Service Advisor. I was very satisfied with my experience. He was very responsive and gave us good service. Eddie Goine Doug Aldridge was my Automotive Service Advisor. I was very satisfied with my experience. He was very responsive and gave us good service. Eddie Goines was so polite and greeted me right away when I dropped my car off a couple hours before my scheduled drop off time. Customer service was impeccable. More