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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,157 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,157 reviews

October 12, 2018

New tires Great service! Quick and helpful. Go see Doug :) I bought new tires and a realignment. Quick turnaround and quickly checked out for payment. I will be More

by 29MBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thanks, we appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 11, 2018

Eddie is AWESOME! Great Service as usual! Always a great experience! The service center is always pleasant, courteous and thorough in their inspection and completion of work. I love my Mazda More

by DAVERSAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

We are glad to hear our team always provides you with top notch service! Thanks again for your business! Take care!

October 11, 2018

Excellent service They tend to customers and that's what service is about it. Everything was fine, the people and the time to service, I was given a time for completion More

by RICARDOPEREZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your response to our staff’s outstanding customer service, Ricardo! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2018

Prompt and professional service! I came in for a simple issue but was immediately worked into the schedule (with no appointment) and given a loaner to allow me to be on my way. I was More

by Mike1967
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear, Mike! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2018

Service review Jim Ellis Mazda Marietta location is phenomenal. Great customer service every time and they keep my car running in top shape. The new facility looks a More

by ISAAC.HARRIS06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Isaac! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 10, 2018

Great service great What a pleasure for a change from the rest, they had good snacks to munch on , juice for the kids with a tv for kids shows all to themselves nice More

by ROMEGALLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your recent service experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2018

Mike Fresquez is why I have a NEW CAR! Of course, everybody is always wary when it comes to dealing with car salesman. I sure dreaded about the thought of walking in and test driving a car More

by Married2RF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Mike! Thanks again for your business! Take care!

October 09, 2018

Easy and transparently fair process We were very pleased with the straight forward and professional sales approach by Kurt. Daryl continued this great experience by providing straight nu More

by atl4davakd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hannestad - 5 star as well , Daryl NeSmith
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Congratulations on your new vehicle! Please don't hesitate to call if you'd like further assistance. Safe travels!

October 08, 2018

Awesome and Professional This was a very pleasant experience all around! Refreshing change from other car delaers I have visited for service! Highly recommend! If I could g More

by LORRIEHEIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2018

The service was very poor The advisor was very rude and not at all pleasant to talk too. I changed my appointments 3 times because I needed the loaner and after so much of back More

by PAYAL.PATIDAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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