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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,122 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,122 reviews

October 02, 2018

exxcellent service Professional, courteous and experienced. We now own a 2003 Mazda Protege 5 and a 2017 Mazda CX-5 (bought at Jim Ellis) and will only have them service More

by sounddirection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki on sales, Doug Aldridge, Nestor Diya
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Very Pleasant and Professional Every experience with Jim Ellis, from purchasing my CX5, to all of the times I've been in for regularly scheduled service, have been a painless and im More

by JPILGRIM4499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

September 24, 2018

Good service, a good price, fast and efficient The salesperson responded to all of our questions and was very low-key - he didn't pressure us at all. We made an offer, he accepted it, and that was More

by SFGiant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 10, 2018

Used Vehicle Purchase The staff was very friendly and very knowledgeable. They were not pushy and let my wife and me take our time to make our decision. The finance manag More

by Don Coe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips (Finance Manager), Chuck Wallace
Sep 14, 2018 -

Jim Ellis Mazda Marietta responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2018

A great vehicle purchasing experience I recently had a great vehicle purchase experience with Jim Ellis Mazda. Mike as my dealer is very professional and friendly, which the purchase very More

by yunyun3130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Sep 06, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 29, 2018

From a nit picky Virgo engineer I am even happier than I was when I bought my Mazda 3 hatchback vs. over priced luxury models with over priced routine maintenance. I was treated l More

by Nit Picky Engineer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Sep 05, 2018 -

Jim Ellis Mazda Marietta responded

Hi, thank you for taking the time to leave a review for us at Jim Ellis Mazda Marietta. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 21, 2018

Used vehicle purchase Honest, professional, and very responsive. Highly recommended. Mike and his associates went above and beyond to earn my business. There were a few cha More

by IROOFEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Wallace
Aug 23, 2018 -

Jim Ellis Mazda Marietta responded

Hi, thank you for taking the time to leave a review for us at Jim Ellis Mazda Marietta. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2018

Doug the Service Manager went above and beyond Doug the Service Manager gave me his personal cell phone number and made sure my car was done in record time! I am very satisfied! More

by VettVX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

August 06, 2018

75 mike tune up Good service at a reasonable price. Tire pressure light came on right after I left the dealership. Called and left 2 messages but I haven’t received More

by Go
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Jim Ellis Mazda Marietta responded

Hello there, thank you; we appreciate your feedback! We apologize for any breaks in communication, and will take this as an opportunity to improve. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2018

ePrice Sale Jim Ellis Mazda, Marietta, Ga. advertised an eprice, replied with it and answered other questions promptly. Other dealers replied give me a call and More

by #2Miata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Cutts, Daryl NeSmith, Nestor Diya
Aug 08, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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