Jim Ellis Mazda Marietta

Great Customer Service & Great Experience at Jim Ellis Mazda My husband and I had the best experience purchasing our new car at Jim Ellis Mazda of Marietta. After visiting other dealerships in the area, we can c My husband and I had the best experience purchasing our new car at Jim Ellis Mazda of Marietta. After visiting other dealerships in the area, we can confidently say that we received the best customer service at this location. Hilton Young is extremely friendly and took the time to make sure we knew all of our options as well as what features each vehicle offered. Hilton and Rick Brown were also able to help negotiate a price that worked for us while also giving the time to explain how the pricing worked to ensure we were receiving the best deal possible. Nestor in finance was also very friendly and made the process quick and easy. We can't thank this dealership enough and truly love our new car. We will be sure to recommend Jim Ellis Mazda of Marietta to anyone we know that is in the market for a new vehicle. More

Scheduled Service I had a 7 AM appointment. I was checked in and waiting in the lobby by 7:04 AM. The staff communicated with me every step of the way. There was eve I had a 7 AM appointment. I was checked in and waiting in the lobby by 7:04 AM. The staff communicated with me every step of the way. There was even an employee in the waiting area who greeted me and offered coffee or any other assistance I may need. Outstanding experience overall! Great new facility! As I stated in my last review, after their construction was complete I would expect them to earn a 5 star rating. They did not disappoint! More

Respectful of my time. Great Service Service manager quickly understood and helped diagnose my issue. The issue was addressed to my satisfaction. Terrence was very sensitive the necessa Service manager quickly understood and helped diagnose my issue. The issue was addressed to my satisfaction. Terrence was very sensitive the necessary time that the service required and checked in on me often as I waited. More

Love the new location, well organized and customer friendly Love the new location, very organized and customer friendly. Definitely easier entering and leaving compared to the old location, heavy traffic and b Love the new location, very organized and customer friendly. Definitely easier entering and leaving compared to the old location, heavy traffic and bad corner. Staff very friendly and helpful. Always a pleasure to visit Jim Ellis. More

Great Buying Experience! I was able to receive a quote, trade in valuation, and complete financing all online. This really minimized the amount of time spent is the dealershi I was able to receive a quote, trade in valuation, and complete financing all online. This really minimized the amount of time spent is the dealership working on a 'deal'. Jim Ellis's pricing was more then fair, and I walked out very comfortable with the every aspect of the transaction. This was my third Mazda purchased from Jim Ellis, and when I'm ready for #4, I know where I'm going to shop. More

Service Courteous, Efficient and competent service...have three mazdas in the family..2008, 2017. And 2018..all are pleased with Jim Ellis..and what a great n Courteous, Efficient and competent service...have three mazdas in the family..2008, 2017. And 2018..all are pleased with Jim Ellis..and what a great new sales and service facility More

Great Service Excellent customer service - they went the extra mile to get me into the vehicle of my choice at a great interest rate. Highly recommend this dealersh Excellent customer service - they went the extra mile to get me into the vehicle of my choice at a great interest rate. Highly recommend this dealership. More

Eddie is service is amazing Eddie always kept me up-to-date with what was going on with my car and explain things in terms that I was able to understand. Eddie always kept me up-to-date with what was going on with my car and explain things in terms that I was able to understand. More

Very nice purchase experience. My purchase experience with Jim Ellis Mazda was very nice. The sales agent was very kind, without being pushy. I highly recommend this dealership. Nex My purchase experience with Jim Ellis Mazda was very nice. The sales agent was very kind, without being pushy. I highly recommend this dealership. Next year I will purchase a Mazda CX-5, from same dealership. More

Oil change and Maintenance I bought my 2005 Mazda Tribute at Jim Ellis Mazda in Marietta, Ga. that same year. I have had a few oil changes done at other places but I always come I bought my 2005 Mazda Tribute at Jim Ellis Mazda in Marietta, Ga. that same year. I have had a few oil changes done at other places but I always come back here. I feel more confident in the staff and I know they will give me excellent service at a reasonable price. I can't say enough about the staff here in Marietta. I worked with Terrance Myers in the service department; he is very personable and knows how to work with people. Eddie Goines was the first service employee I worked with when I first bought my Mazda, he was always friendly as well. Everyone at Mazda made me feel welcomed and a valued customer. More