Jim Ellis Mazda Marietta

Awesome visit, the salesman, Jarrett Geathers was very Knowledgeable. I will recommend my friend and family. Knowledgeable. I will recommend my friend and family. More

Absolute best experience at Jim Ellis Mazda . Knowledgeable, helpful sales agent. Transparent and fair pricing.. Knowledgeable, helpful sales agent. Transparent and fair pricing.. More

Jarrett has been extremely professional and informative. It has been a pleasure working with him. It has been a pleasure working with him. More

My experience was great! Love my new car. Everyone was helpful and attentive. Great place Love my new car. Everyone was helpful and attentive. Great place More

I could not have asked for a better sales associate, she really made me feel so understood, and made what could have been a very overwhelming experience a comfortable and enjoyable one. This kind of attitud really made me feel so understood, and made what could have been a very overwhelming experience a comfortable and enjoyable one. This kind of attitude and approach goes a really long way, she did her job while also maintaining professionalism and consideration for me. Anjanie was not alone in contribution to this memorable experience, but all staff I interacted with that day were so helpful and patient, and I am very grateful. Everytime I leave it's without any doubts, regrets, or concerns and it's due in no small part to the great service from the staff. As for the dealership itself, it's so clean, comfortable and accommodating and once again contributes to the professional experience. More

Very professional friendly and prompt to solve problems listens to your needs very good service listens to your needs very good service More

AJ was very helpful! I love my Mazda! A very smooth buying experience! I would recommend I love my Mazda! A very smooth buying experience! I would recommend More

I bought my car from Jim Ellis Mazda Marietta — and while I’m happy with the vehicle itself, the buying experience was deeply disappointing. When it came time to sign the paperwork, I was told I wouldn’t be I’m happy with the vehicle itself, the buying experience was deeply disappointing. When it came time to sign the paperwork, I was told I wouldn’t be allowed to see the actual financing rate until after I signed the contract. That should have been a major red flag, but I trusted them and went along with the process. No buyer should ever be expected to commit to a loan without seeing the terms upfront. Financing should be completely transparent — especially when it involves a long-term financial commitment. Withholding critical information like the interest rate until after signing is not just unprofessional — it feels deliberately misleading. More

Derrick Wynn was so great to work with. He made the car buying experience easy. He made the car buying experience easy. More

An Unforgettable Buying Experience — Excellence Delivered by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense of integrity, transparency, and true human connection that’s rare to find in today’s fast-paced, transactional world. What followed was more than just the purchase of a vehicle — it was a masterclass in customer care, delivered by one of the most extraordinary professionals I’ve had the honor of working with: Mrs. Anjanie “AJ” Waddy. AJ is the heart and soul of the experience. Her attention to detail is unmatched — not just in the specs of the 2025 Mazda CX-5 (which I proudly drove off the lot), but in the nuances that truly matter: tone, timing, comfort, honesty, and empathy. From our very first interaction, AJ made it clear that she wasn’t just selling me a car — she was walking alongside me, guiding me with transparency, grace, and a level of attentiveness that felt like VIP concierge service. At no point did I feel pressured. Instead, I felt heard. Understood. Respected. And valued. AJ, if you're reading this — you've redefined what excellence in customer service should look like. But she didn’t act alone. This was a team of pros operating in synchronized harmony. Mr. Chris Chandler, the new car sales manager, exemplified strong leadership and fostered an atmosphere of respect and clarity. His presence and commitment to ensuring my comfort during negotiations reminded me that great leadership shows itself in the smallest gestures. And Mr. Pat Losack, the finance manager — a man of wisdom and patience — made the final steps smooth and seamless, carefully explaining every detail, leaving no room for confusion or doubt. What struck me most was the dealership’s willingness to negotiate and meet me where I was — not just financially, but emotionally. The pricing was competitive — yes — but it was their willingness to make the process easy, comfortable, and human that sealed the deal. To AJ, Chris, and Pat: I don’t just see myself as a customer — I see myself as an ally. If ever there’s an opportunity for feedback, collaboration, or even just a simple testimonial — please know you’ve got someone in your corner. Use me. Reach out. Your service deserves to be shouted from the rooftops. This wasn’t just a car purchase. This was an experience that restored my faith in what customer care should be. With deep appreciation, Duane E. Hale More