Jim Ellis Mazda Marietta

Quick oil change The new location of this dealership is easy to access. The service department is easy to find as well as enter. My car was ready to go about 30 minu The new location of this dealership is easy to access. The service department is easy to find as well as enter. My car was ready to go about 30 minutes after my appointment time. Customer accommodations are very nice. The staff is friendly. I will pass on the complimentary car wash the next time. It left some fine swirl marks on the car. Otherwise it was a good experience. More

Very Positive Eddie Goines is knowledgeable, helpfulful, and pleasant. My wait is never long and the customer waiting area is extremely nice. When needed, I am Eddie Goines is knowledgeable, helpfulful, and pleasant. My wait is never long and the customer waiting area is extremely nice. When needed, I am always provided a loaner vehicle. More

Wonderful service Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was don Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was done by technicians familiar with Mazda. More

Efficiency without being rude Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great si Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great sitting area and snack options. Price was reasonable . More

Great Experience Even after we cancelled our first 3 appointments with Mike, when we finally decided to get serious and come look at a specific car, Mike was well prep Even after we cancelled our first 3 appointments with Mike, when we finally decided to get serious and come look at a specific car, Mike was well prepared and got us in a pre-owned CX9 that fit our needs perfectly in what turned out to be a rather expedient process. Financing was a breeze also and Nestor was able to get us a better rate than the pre-approvals I had already prepared with! More

Easy estimate and free loner Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. More

Service visit The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. I have had nothing but good experiences in the Jim Ellis Service Department. More

Great service Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars in Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars into Jim Ellis for our service needs. More

Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More