
Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Everyone was very friendly-beautiful new facility! Had a wonderful experience buying my new car. Our Salesman, Mike, was professional, knowledgeable, and honest with us from the minute we arrived. Fri Had a wonderful experience buying my new car. Our Salesman, Mike, was professional, knowledgeable, and honest with us from the minute we arrived. Friendly people and a new facility made my experience even better. More
Marietta service department Took my mazda tribute to marietta service dept. April 11th for repairs covered bt extended warranty I had purchased. Service writer told me my a/c was Took my mazda tribute to marietta service dept. April 11th for repairs covered bt extended warranty I had purchased. Service writer told me my a/c was not covered by my warranty agreement. Eddie told me he was a veteran also and would take care of me. Said my compressor and other parts had to be replaced and cost would be around $1800.00 dollars. I told him I was on a fix budget, disabled vet and could not afford that cost. I drove my vehicle until July and got a second opinion, couldn't deal with the heat. Found a Honest mechanic told me it was a Schrader valve leaking. He replaced the little thing that looks like valve stem filled with freon and my total cost was $33.00 dollars. A/C has worked just fine no problems. Best this one doesn't reach the review board. I wouldn't let Mazda Marietta change the oil in my lawnmower. More
Great supervisor Always helpful, cares about the customers. Always trying to get get the best deal for customers. My name is William Jefferson and Doug has been takin Always helpful, cares about the customers. Always trying to get get the best deal for customers. My name is William Jefferson and Doug has been taking care of me for 8 years now. More
Outstanding service I was greeted as soon as I pulled in. The waiting area is very nice with hot coffee and snacks. The service was timely and my vehicle was washed. T I was greeted as soon as I pulled in. The waiting area is very nice with hot coffee and snacks. The service was timely and my vehicle was washed. The employees make it a nice place to get service. More
Happy customer with Jim Ellis Mazda Nice car at a fair price. Excellent experience. It was a quick and easy process. I recommend this dealership to anyone looking for a new or used vehic Nice car at a fair price. Excellent experience. It was a quick and easy process. I recommend this dealership to anyone looking for a new or used vehicle More
Great Service Department I brought my CX-9 in for an airbag recall. Eddie was awesome. He kept me updated on the status of the service. It took exactly as long as he said i I brought my CX-9 in for an airbag recall. Eddie was awesome. He kept me updated on the status of the service. It took exactly as long as he said it would to complete. Very happy with that experience. More
Fantastic experience Having been to a number of car dealerships, the thing I dislike the most is that the majority of them have that "car dealership" feel, a bit of pressu Having been to a number of car dealerships, the thing I dislike the most is that the majority of them have that "car dealership" feel, a bit of pressure, a bit of condescension, a tendency to fudge minor facts, and over complement when it seems like it might steer you toward a sale. This place was not like that. They were friendly and easy to work with and while freely stating that they hoped to sell you a car, did not push. The salesman, Mike Fresquez, knew the car and was able to answer any questions I had about it. He and the sales manager were able to get me a good deal on a great car and came across as helpful and honestly friendly throughout the process. I could actually have gotten a slightly better deal on a similar car at a different dealership. However I felt much more confident in this dealership, and so in the car I was buying here, that I felt it was worth a little extra for the peace of mind. More
Excellent customer service. We went to the dealership two days and worked with two different salesmen. They both knew the Mazda CX5 to tell us the how to work and use the differe We went to the dealership two days and worked with two different salesmen. They both knew the Mazda CX5 to tell us the how to work and use the different safety features on the car. We met Marion on the first day but was busy the next day. We worked with Mike. He stepped up and was a great help to seal the deal. He was kind and professional. Thanks Mike for all your hard work. Thanks to Daryl and Marion. More
Eddie was GREAT!!! Although we did not figure out the rattling noise my car does each start up, Eddie & the staff were very helpful & accommodating us throughout the wee Although we did not figure out the rattling noise my car does each start up, Eddie & the staff were very helpful & accommodating us throughout the week that my car was there. We will definitely bring it back In to be serviced. Great experience Mazda & friends! ThankYou again & we’ll see ya soon! More
I have enjoyed doing business with your dealership for years For 12 years I have done business with this dealership and Eddie Goines is very professional and knowledgeable. I would trust my car to anyone else. For 12 years I have done business with this dealership and Eddie Goines is very professional and knowledgeable. I would trust my car to anyone else. More