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Jim Ellis Mazda Marietta

Marietta, GA

4.6
2,197 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,197 reviews

October 24, 2026

The service I have received was simply unacceptable. I have been overcharged and not communicated with at any step of the process. This car is less than 6 months old and the way I have been treated I wi More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Chernov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Large
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2026

Ivan was wonderful to work with. He went above and beyond to make sure I was happy and knew all about my new car. I sure was sorry I kept him late but he never complained. Thank you More

by Lynn Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Jim Ellis Mazda Marietta responded

Thank you, Lynn! I'm thrilled to hear that Ivan provided you with wonderful support and went above and beyond to ensure you were happy with your new car. We truly value your trust and appreciate your kind words about our customer-centric service.

October 19, 2026

I absolutely loved working with Sherrian! ! She was so personable, attentive, and helpful through out the entire process. The dealership itself is very welcoming, easy going and offers ameniti More

by lewiskai81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Muscar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2026

Has the most incredible experience with Sherrian, Rhyan, and Dionna when going through the process of getting my new Mazda! I went in without any intention of turning my lease in quite then but Sherrian wor More

by Mayamvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dionna Duffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2026

Very nice, buddy, and good communication and patience. I came back again for him for the second business. More

by jwang219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks for the positive feedback, and we hope that you have a great day!

October 13, 2026

It was a pleasure working with Derrick for the purchase of my new Mazda CX 90. First Mazda office was very clean and suitable for customers. Coffee, water and all kind of snacks while you wait. Derrick was More

by vlarnold63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Sorrells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Jim Ellis Mazda Marietta responded

Thank you, vlarnold63, for your wonderful review! We're thrilled to hear that you had a great experience working with Derrick and that our customer-centric service made your visit enjoyable. We appreciate your trust in us and look forward to supporting you with quality service in the future!

October 09, 2026

Very professional, friendly, efficient! Would love to buy from you folks again.Also super appreciated the snacks! More

by irtizahafiz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevon Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 19, 2026

Very high surcharge fees on maintenance and also charges 3% to pay for service with a credit card, like it isn’t already baked into those fees. More

by Jtdowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Goines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Jim Ellis Mazda Marietta responded

Jtdowning, thank you for sharing your experience with us. We sincerely apologize for the high surcharge fees on maintenance and the credit card processing charge, as we strive for customer-centric service and honesty in our pricing. Your feedback is invaluable, and we will work to improve these aspects to ensure a more trustworthy experience in the future; we hope you'll consider giving us another chance.

July 25, 2026

I had a wonderful experience at this dealership. Derrick Wynn helped me through the entire process and it went seamlessly. More

by michellekconstantine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul (finance)
Jul 26, 2026 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2026

Jeremiah Wyatt, Thank you so much for all your help with my new Mazda CX-5! You made the entire buying process incredibly smooth and stress-free. I love the car and truly appreciate your patience, hon More

by Rita F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Wyatt
Jul 08, 2026 -

Jim Ellis Mazda Marietta responded

Thank you, Rita, for your wonderful review! We're thrilled to hear that you found the buying process for your new Mazda CX-5 smooth and stress-free. Your kind words about Jeremiah's patience, honesty, and support mean a lot, and we truly appreciate your willingness to recommend me to others.

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