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Jim Ellis Mazda Marietta
Marietta, GA
2,131 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,131 reviews
April 09, 2025
I was having a hard time getting the back up camera fixed. Finally, Mazda issued a recall 3 1/2 years after the camera stopped working. When I called for an appointment to have it fixed, I was told th fixed. Finally, Mazda issued a recall 3 1/2 years after the camera stopped working. When I called for an appointment to have it fixed, I was told they were overbooked. I spoke with Carlos Mercado, the service manager. He could not have been more helpful. He helped me ge5 it scheduled as well as explained why it was so frustrating to get this recall fixed. While it was still a little frustrating having to jump through Mazda’s hoops to get it resolved, Carlos and his team could not have been more helpful. Great service, great people at the Jim Ellis dealership. Thanks for your help ! More
by Pustanbul
Employees Worked With
Carlos Mercado
April 05, 2025
Very Helpful Friendly Staff helped me to select the right car for my Wife. Anjanie Waddy took care of uf from start to finish Thanks AJ car for my Wife. Anjanie Waddy took care of uf from start to finish Thanks AJ More
by schavda025
April 04, 2025
Anjanie Waddy was helpful and took time to show us different models. It was obvious she cared about our experience. The paperwork went quickly and the gentleman who handled that was friendly. Once pa different models. It was obvious she cared about our experience. The paperwork went quickly and the gentleman who handled that was friendly. Once paperwork was signed, it took hours to get the car. Detailing wasn't great. Came back next day and Anjanie Waddy made sure it looked great. If it weren't for her, we probably wouldn't have had a good experience buying there. More
by gklinken
March 31, 2025
I had an excellent buying experience working with Sagar. He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was a He was proactive with his communication and went above and beyond to support my needs. He accommodated my desire for a 3rd party inspection and was always willing to answer my questions thoroughly and transparently. Overall the experience was smooth, transparent and relaxed. I would work with Sagar and Jim Ellis Mazda again. More
by j_0
March 27, 2025
Amazing experience from arrival to when I drove the car off the lot. AJ is outstanding! off the lot. AJ is outstanding! More
by Anthlom43
March 27, 2025
Anjanie is the best! !!! I love my Mazda! Be sure to ask for Anjanie! A !!! I love my Mazda! Be sure to ask for Anjanie! A More
by janay0614
Employees Worked With
March 19, 2025
Sales is great - that's the part where the dealership gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year tire and wheel warranty which I immediately declined. Then they dropped the price by HALF and promised me that any wheel scuffs would simply result in a replacement wheel (no cosmetic repairs taking days to complete). The first time I went to use that warranty, as expected (too good to be true), they had lied. They wanted my car left with them for several days so that an outside contractor can come at his convenience to cosmetically touch-up my curb-rashed wheel. I asked for a refund on the bogus warranty and they were DESPERATE to talk me into keeping the warranty. No way - I can't be without my car for days because of a scuffed wheel. Jim Ellis knows that which is why they're eager to take your money and then jerk you around on delivering what was promised. More
by Allbrands
March 15, 2025
This dealership was by far the most cooperative and family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno were very nice and did everything I n their power to get me in the car I wanted. And my finance manager Rhyan made sure he got me in a budget and credit friendly deal! Also they did everything in their power to make sure my used vehicle was in tip top condition before leaving the dealership. From oil changed to tires I couldn’t be more pleased with my experience and my car. I could write an essay about how enjoyable the experience was for me. I likely won’t get a car anywhere else as long as I’m in Georgia. More
by Hwilson
Employees Worked With
Other Employees :
Josh
March 13, 2025
The customer service from this dealership was outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything More
by Shantigo
March 07, 2025
We had the pleasure of dealing with Joshua Kisters, very personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any qu personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any question you may have. It’s peace of mind when you can trust someone and feel comfortable that you’re making the best decision. More
by Lexuslover
Employees Worked With
Joshua Kisters
