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Jim Ellis Maserati

Atlanta, GA

4.9
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 176 reviews

May 27, 2023

Rachel Castro was great. She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I More

by Gee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raychel Castro
Jun 07, 2023 -

Jim Ellis Maserati responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 20, 2023

Jamal was on point as always… the invoice alway comes with free gum from his desk… wether he knows it or not… 😎 More

by C3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Maserati responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

May 11, 2023

Raychel and the staff at Jim Ellis was amazing. I left with a new car within 2 hours. More

by kimberlykgrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Jim Ellis Maserati responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

April 27, 2023

Somphet made this process so EASY! I arrived literally 2 minutes until closing and she stayed until I drove off the lot in my new car! Thanks once again!!! More

by Khadijah Noble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Maserati responded

It is great to read such wonderful comments about your recent experience with us, Khadijah! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2023

I had a great experience at Jim Ellis Maserati - we arrived late in the day - less than 2 hours prior to closing. Somphet and the team stayed late that evening and I drove off in my new car! More

by rklittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2023

Raychel Castro is PHENOMENAL, EXCELLENT & AMAZING She went above & beyond to ensure all my needs & wants were met. More

by liltigger4952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAYCHEL CASTRO
Apr 27, 2023 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2023

Raychel Castro was great to work with, she made sure all my questions was answered and followed up after the sale to ensure I was happy with my purchase! Ask for Raychel! More

by Cpatel157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel Castro
Apr 03, 2023 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2023

I had a wonderful experience at Jim Ellis Maserati and would recommend this dealership to everyone looking for your perfect car. More

by Rapowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Jim Ellis Maserati responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

This was the best experience working with our saleperson Michael Cook, his knowledge and experience was outstanding. He was helpful from the beginning to the very end. I was most impressed with his knowled More

by Tam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Jim Ellis Maserati responded

Hi Tam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

December 05, 2022

Bought a Maserati Granturismo from Michael Cook this weekend. He was very helpful and made my buying experience from Jim Ellis a great one. I will by from them again. Thank you Michael! More

by CRC_INVESTMENTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

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