Jim Ellis Maserati

Let me start by saying I would rather have a teeth pulled than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was ove than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was overseeing a repair to my Alpha Romeo and my sharing I was going to look for something else…with a check already to buy a Maserati at another dealership he asked me to at least consider looking at their vehicles first. He explained the value in puchasing from a Maserati dealership where they specialize in and service them and asked me to reconsider it as he really wanted me to be happy with this purchase. He referred me to Somphet in Sales, who was so warm, professional and an incredible listener with logic that was shared throughout the process; there was no back and forth period. I ended up creating new friendships along the way. I absolutely love my Maserati but this experience and interaction with Jamal, Somphet and Annise was so incredible anyone looking for a Maserati owe it to yourself to experience this team. MBG More

Adam Rich as super thorough in explaining all I needed to know about additional warranty. Wow! Rachel Castro and Adam Rich, a winning team! know about additional warranty. Wow! Rachel Castro and Adam Rich, a winning team! More

Raychel made the car buying experience a pleasure. She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you an She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you and I LOVE my new car! More

Our experience with Raychel Castro was fantastic! She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made i She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made it easy! More

Raychel was awesome, great customer service and she gave me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier. I’m so happy that I finally got my dream truck Maserati Grecale 🥳🥳🥳 ask for them and you won’t be disappointed. More

The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this service consultant in the future. More

I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you More

Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs. More

Jamal Diamond is the best service adviser I ever worked with. He did a fantastic job . Thx Jamal’. Dauda Saibu with. He did a fantastic job . Thx Jamal’. Dauda Saibu More

Working with Michael was fantastic! He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made t He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made the overall process was pretty seamless. More