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Jim Ellis Maserati
Atlanta, GA
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 176 reviews
November 28, 2023
The team at Jim Ellis Maserati was awesome. Raychel and Michael were very efficient and accommodating to my schedule. Loved the service! Raychel and Michael were very efficient and accommodating to my schedule. Loved the service! More
by Seraj
November 28, 2023
Working with Raychel was an absolute pleasure! She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. Highly recommend! Raychel went above and beyond to make everything go smoothly! Car is amazing! More
by kazumi
Employees Worked With
Raychel Castro
November 25, 2023
Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis. customers and he keeps you well informed. He is a great asset to Jim Ellis. More
by Sonny B.
Employees Worked With
October 27, 2023
Raychel was wonderful to work with. She showed us every detail of the Levante, and answered all of our questions with confidence and clarity. The manager also answered all of our questi She showed us every detail of the Levante, and answered all of our questions with confidence and clarity. The manager also answered all of our questions with acute attention to transparency as well. Overall, we had a great experience, would recommend this dealership to others, and would purchase another vehicle from Jim Ellis Maserati in the future. More
by Angela N.
Employees Worked With
Raychel
October 21, 2023
Ken and Somphet have been so nice to work with. They made car buying actually fun. Quick, easy and excited to enjoy my new car. I would recommend them to everyone. They made car buying actually fun. Quick, easy and excited to enjoy my new car. I would recommend them to everyone. More
by krice1222
September 26, 2023
Bought my 1st Maserati on Saturday from Jim Ellis Maserati, great experience and Raychel Castro was awesome, very knowledgeable, friendly, professional and took great pride in her work. Probably woul Maserati, great experience and Raychel Castro was awesome, very knowledgeable, friendly, professional and took great pride in her work. Probably would not have bought the vehicle if it I had a different sales person. Keep up the good work! Looking forward to many years of great service. More
by Wintervr3
September 25, 2023
This dealership was friendly and easy to work with. They made sure to answer all my questions about the cars I was interested in. They made sure to answer all my questions about the cars I was interested in. More
by Robineholt
Employees Worked With
September 24, 2023
Very kind and responsive. Went for my annual maintenance check. He also answers my questions! Went for my annual maintenance check. He also answers my questions! More
by ORANGE4ART
Employees Worked With
September 16, 2023
Somphet was excellent from start to finish over the phone and in person. I came in from out of town ans she had evwdything readg for me. I wouldnt mind coming back and doing this experience again and in person. I came in from out of town ans she had evwdything readg for me. I wouldnt mind coming back and doing this experience again More
by mboston
Employees Worked With
September 09, 2023
On my 3rd purchase from Jim Ellis and once again the sales team knocked it out of the park. These guys are amazing sales team knocked it out of the park. These guys are amazing More
by tjones
Employees Worked With
