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Jim Ellis Maserati

Atlanta, GA

4.9
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 176 reviews

February 21, 2024

Everyone here is great! Raychel is amazing! Would buy from Jim Ellis Maserati again. Thanks More

by greatwinegreatlife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel
Feb 24, 2024 -

Jim Ellis Maserati responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

February 20, 2024

I recently had the pleasure of working with Raychel at Jim Ellis Maserati and I couldn't be happier with the experience. From the moment I walked in, Raychel greeted me warmly and took the time to underst More

by Gvaloti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel Castro
Feb 24, 2024 -

Jim Ellis Maserati responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

February 18, 2024

I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu More

by noury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Diamond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
February 03, 2024

Always Wonderful service . Dick Ivey is always so easy to talk to and very knowledgeable . More

by Tarawall75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jim Ellis Maserati responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 01, 2024

Raychel was SO sweet! She made the time enjoyable until we closed the deal!! Super sweet and knowledgeable!! More

by taylorwhitley98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
raychel castro
Feb 02, 2024 -

Jim Ellis Maserati responded

Hi, thanks for highlighting our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 01, 2024

I had the absolute best service and day working with Raychel. She was patient and very thorough. Also, Kapelton was a wizard in the finance department. I am extremely happy with my purchase. I have a Ma More

by Dana Gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel and Kapleton
Feb 02, 2024 -

Jim Ellis Maserati responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience, Dana! Please let us know if there is ever anything else we can do for you! Safe travels!

January 30, 2024

Completely flawless experience before, during and after sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressu More

by jimmybohn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raychel, Adam
Jan 31, 2024 -

Jim Ellis Maserati responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 12, 2024

Love Raychel! !! Let me begin by saying my Jim Ellis Maserati experience was amazing. My new car salesperson was Raychel Castro. I called Rachel at 6:45 to see i More

by ctbrewer09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel Castro
Jan 13, 2024 -

Jim Ellis Maserati responded

Hi, thank you for writing this fantastic review. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 21, 2023

I just recently purchased a vehicle from Jim Wells Maserati. The process was so smooth and enjoyable, I couldn't have asked for a better transaction! Somphet was an incredible help! She was with me fr More

by LeahDCrosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kapleton Forrest
Dec 22, 2023 -

Jim Ellis Maserati responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 29, 2023

Somphet is AMAZING! Doing the deal with her for our Maserati was so easy. She was kind and very understanding. She was also flexible and we really needed that during the More

by TyJ
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Jim Ellis Maserati responded

Hi Tyj, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!