Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Maserati
Atlanta, GA
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 176 reviews
April 19, 2015
customer service We had an excellent customer service experience here. Especially , Lorenzo and Ken took their time , that made it easy to make our decision for our fi We had an excellent customer service experience here. Especially , Lorenzo and Ken took their time , that made it easy to make our decision for our first Maserati and also will like to come back here for future purchases. More
by nchhina
Employees Worked With
LORENZO SMITH
April 04, 2015
First Time Customer Lorenzo Smith is excellent at his job as a brand specialist. This was my first experience with Jim Ellis Maserati. The staff was courteous and effic Lorenzo Smith is excellent at his job as a brand specialist. This was my first experience with Jim Ellis Maserati. The staff was courteous and efficient at their jobs. I highly recommend this dealership. I have purchased several cars throughout the years and the experience with Lorenzo and the other staff members at Jim Ellis made a lasting impression. More
by mwhitson2230
Employees Worked With
Lorenzo and Kelly
March 30, 2015
Amazing customer service! Thank you to Lorenzo, Ken and Kelly for giving us a wonderful customer service experience! You guys had the car and paperwork ready In time for me to Thank you to Lorenzo, Ken and Kelly for giving us a wonderful customer service experience! You guys had the car and paperwork ready In time for me to leave to Florida. Your hard work is very much appreciated! Thanks again! I will recommend all my friends! More
by Jasminekennedy89
Employees Worked With
Lorenzo
March 30, 2015
just purchased new vehicle nice service and nice staff friendly and dedicated sales staffs!!!! will recommand to my friends nice service staff as well!! I will get back with JIm Ellis motor group for friendly and dedicated sales staffs!!!! will recommand to my friends nice service staff as well!! I will get back with JIm Ellis motor group for my next car also. More
by masmas
Employees Worked With
Lorenzo Smith
February 16, 2015
Great Experience Best car buying experience to date. Everything from the internet search, the initial sales rep call, to the financing was a breeze. Anthony (Palmer) Best car buying experience to date. Everything from the internet search, the initial sales rep call, to the financing was a breeze. Anthony (Palmer) was so easy to communicate with and respected how valuable time is for our family and ensured a smooth process. Sales team and Michael (Cook) was so wonderful and treated us as a friend going above and beyond and not just another car sale. Financing department was knowledgeable and had us leave with a payment we were happy with. Very pleased with the amount we received on our old trade and overall we were in and out in about three hours... Thank you team Jim Ellis! More
by tkepp
Employees Worked With
Anthony Palmer & Michael Cook
February 15, 2015
excellent experience Everyone was very nice and helpful. Salesman went above and beyond to accommodate us. The finance person did a great job and had everything ready. Everyone was very nice and helpful. Salesman went above and beyond to accommodate us. The finance person did a great job and had everything ready. More
by julie
Employees Worked With
Michael Cook
