Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Maserati
Atlanta, GA
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 176 reviews
May 23, 2017
Great Experience at Jim Ellis Alfa Romeo There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I had to order it, did not require a non-refundable deposit of 10% of the car, like some other dealerships. They wanted "to sell cars, not collect deposits." I loved that attitude. The car came as ordered, and no tricks at closing or anything out of the ordinary. It was a very nice process, and I'd recommend it to anyone. As for Dick Ivey. More
by Greg Sgrosso
May 17, 2017
My New Car Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the water from Italy to Atlanta. A very good overall experience. More
by Sandy
May 15, 2017
Jim Ellis Alfa Romeo Worked with Dick Ivey who was fantastic in all steps. I custom ordered my Giulia Quadrifogio and he handled everything perfectly. Great guy and dealer Worked with Dick Ivey who was fantastic in all steps. I custom ordered my Giulia Quadrifogio and he handled everything perfectly. Great guy and dealership to deal with. More
by Hooks45
Employees Worked With
May 12, 2017
Excellent All I can say is Ervin is the man. He delivers as promised and has been great to work with. Looking forward to my new Alfa Giulia Quadrofolio thanks J All I can say is Ervin is the man. He delivers as promised and has been great to work with. Looking forward to my new Alfa Giulia Quadrofolio thanks Jim Ellis More
by Rossonovo
Employees Worked With
Ervin Goggins
May 09, 2017
Alfa Romeo Giulia Quadrrifoglio Excellent buying experience. I bought one of the first Alfa Romeo Giulia Quadrifoglio from Michael Cook. He was extremely helpful and accommodating. Excellent buying experience. I bought one of the first Alfa Romeo Giulia Quadrifoglio from Michael Cook. He was extremely helpful and accommodating. Lorenzo Smith, the manager, was very knowledgeable about the car and answered a lots of questions about the feel of the car and quality of driving it, since I was not able to test drive the car before I made my decision. Dick Ivey has gone out of his way to help me with ergonomics and measurements of the car. Luke Marcotte, the finance manager, made the transaction very smooth and timely. Thank you to All for your professionalism and making me feel special. More
by Katarzyna Lapinska
May 09, 2017
Buying a new car Honest friendly people,I was very welcome when I went there , that is the reason I went back to purchase my new car from them , I would definitely re Honest friendly people,I was very welcome when I went there , that is the reason I went back to purchase my new car from them , I would definitely recommend it to anyone. "................................ ...."...................................................... also very polite people (all of them including other workers there More
by Tao123
May 04, 2017
Buy here with confidence! I recently purchased my dream car, Alfa Romeo Quadrifoglio from Ervin Goggins at Jim Ellis Maserati. The specific model I was looking for is really ha I recently purchased my dream car, Alfa Romeo Quadrifoglio from Ervin Goggins at Jim Ellis Maserati. The specific model I was looking for is really hard to find, but these guys were able to delivered it in April as promised. Ervin, Lorenzo and the whole team are fully committed to make their customers 100% satisfied so, if you are looking for a sexy Italian car with the best technology available, come to Jim Ellis Maserati-Alfa Romeo and buy with confidence! More
by Paolo Chiezzi
Employees Worked With
Lorenzo Smith, Ervin Goggins
March 28, 2017
Lance is Service is Amazing!!! Spoke with Lance over the past weekend to coordinate delivery of my car for repair. Called today to confirm delivery... Lance not only confirmed deliv Spoke with Lance over the past weekend to coordinate delivery of my car for repair. Called today to confirm delivery... Lance not only confirmed deliver, but already had the quote and timeline for repair - way ahead of my expectation!!! Can't wait to get back on the road... Thank You Lance!!! More
by Puddin22
Employees Worked With
Lance
March 23, 2017
Excellent buying experience! My wife and I recently purchased a Maserati Ghibli from Mike Cook at Jim Ellis Maserati. We live in the Augusta area which does not have a Maserati de My wife and I recently purchased a Maserati Ghibli from Mike Cook at Jim Ellis Maserati. We live in the Augusta area which does not have a Maserati dealer. Mike was very professional and informative. We never felt like we were being pressured. This was truly an exceptional buying experience for a magnificent automobile! More
by Roger Taylor
Employees Worked With
Michael Cook, Lorenzo Smith and Luke Marcotte
January 30, 2017
Great Experience The sales rep Michael Cook was a pleasure to deal with, no pressure at all. Everything promised was delivered upon. He took the time to make sure that The sales rep Michael Cook was a pleasure to deal with, no pressure at all. Everything promised was delivered upon. He took the time to make sure that we were comfortable with the car before we left and explain everything in detail. He really knew the product. More
by Milton Maserati
Employees Worked With
Michael Cook
