Back

Jim Ellis Maserati

Atlanta, GA

4.9
176 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
Contact Dealership

5855 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 176 reviews

March 17, 2022

The service was amazing! My salesperson is literally the best. It was smooth, easy, and actually fun. I think I will forever be part of the Maserati family. Thanks Somphet!! More

by jarvismays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Jim Ellis Maserati responded

Hi. It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

March 15, 2022

Working with Michael was a wonderful experience explained everything had a nice test drive and went through all the options and made sure it’s working , pleasure doing business with you Michael…. More

by Anilcnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Somphet was fabulous and she was very knowledgeable as well. She has a very pleasing personality. More

by djennings1131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jim Ellis Maserati responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2022

Great customer service. Please see Michael Cook to find your next new car. He took time to answer all of my questions. More

by bikel Frenelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jim Ellis Maserati responded

Hello Bikel, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2022

Great experience! ! The best time ever. Will return to buy from again. Amazing experience!! The best. More

by Mtjx2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jim Ellis Maserati responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Maserati as your first choice for service!

February 25, 2022

Michael C is awesome. Really went above and board to satisfy our needs for our Maserati. I highly recommend him More

by Diesel Hough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Jim Ellis Maserati responded

Hi Diesel, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

February 11, 2022

Michael Cook is absolutely awesome, from the start of the car buying process to the finish. Michael is very knowledgeable about the Maserati, and took the time to show me how all the electronics work wi More

by arobertson712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 30, 2022

We worked Dylon and he was amazing, from the first reach out to the quick callback, setting up the appointment, test drive being really supportive throughout the process, and checking in after. We love our More

by ed.welsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylon DaSilva
Feb 03, 2022 -

Jim Ellis Maserati responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Maserati. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 22, 2022

Great buying experience from Michael and Adam. Very helpful throughout the buying process from first contact to vehicle delivery. I would definitely recommend anyone to shop and buy from them. More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

May 14, 2021

This was one of the WORST experiences we have ever had. Took the car for service after calling for months to get in (COVID time....but no excuse) our appointment was for the end of March we just got the v More

by klwinc04
Recommend Dealer
No
Employees Worked With
Alejandra Hernandez
May 25, 2021 -

Jim Ellis Maserati responded

Hello klwinc04, I've just assumed the role as General Manager of Jim Ellis Maserati and I want to apologize that your concern may not have been addressed. I am actively focusing on our service operations to make improvements moving forward. Please reach out to me directly at rwaggoner@jimellis.com if I can still assist you. Sincerely, Rob Waggoner, General Manager

...
12
...