Jim Ellis Maserati
Atlanta, GA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Michael Cook was absolutely amazing to work with and was highly professional during my Maserati purchase!!! I was in the process of buying a car. Therefore, I went to several (at least 10) dealerships. Mich highly professional during my Maserati purchase!!! I was in the process of buying a car. Therefore, I went to several (at least 10) dealerships. Michael was by far the best salesperson I encountered. He did not seem pushy for a sale, which could catalyze an easy interaction exit for me. I did not need a car; therefore, I did not need any extra pushiness for a salesperson (the worst). Our car purchasing interaction lasted about 10 days because of my schedule. My primary request to Michael was to let me know if anyone was considering buying the car because I wanted to avoid braving Atlanta's I-85 and I-285 if I did not have to. Michael called once to tell me someone test-drove the car. No phone calls for no reason because he wanted to get a sale; Michael just seemed genuine. It stayed that way throughout the purchase. Additionally, I wanted to purchase the car late in the evening because my schedule freed up. Michael informed me that he had to ensure the battery was changed because of the Maserati Certifications. I wonder how many salespersons would delay a sale because of something that could have easily gone unnoticed. Furthermore, Michael informed me that he would get the additional key to my vehicle. This may sound insignificant to some, but the fact that he could have let me leave with one key because I did not know about the second key speaks to Michael's transparency. Finally, Michael walked me through the Veteran's tax paperwork and made it seamless. Another thing that may sound insignificant is that I bought a BMW from a BMW dealership in the same proximity as Masarti, and they did not process the Veteran's tax paperwork, and I ended up paying all those taxes on the new BMW. Michael, I salute you and thank you for your service to me and my family! More
I had an amazing experience at the Jim Ellis Maserati dealership. The team was a great, Adam and Jeremy were an extremely helpful . Jeremy was my salesman, he was very informative and helpful.I recommend dealership. The team was a great, Adam and Jeremy were an extremely helpful . Jeremy was my salesman, he was very informative and helpful.I recommend seeing him. More
First time visit was an absolute pleasure. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit. More
Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class. him when I take my Alfa in for service. This entire dealership is first class. More
It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle. concerns were answered. Jamal always does a great job with the maintenance of my vehicle. More
The dealership was immaculate, so clean with an assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects. assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects. More
Darrow was an excellent salesman who provided a luxury experience! Professional and knowledgeable is the only way to describe him. Will be coming back and asking for him again. experience! Professional and knowledgeable is the only way to describe him. Will be coming back and asking for him again. More
Dick provided superior service. He was very transparent, which I appreciated and took the time to answer all of my questions, and there were many. An overall great experience! He was very transparent, which I appreciated and took the time to answer all of my questions, and there were many. An overall great experience! More