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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,217 Reviews
Call Service Center (404) 445-2636

4,217 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 05, 2025

Service was completed in a timely manner and finished at the time it was promised. Wish they were more competent with other service centers when it comes to pricing More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dee! Thanks again for your business! Take care!

April 05, 2025

Everyone at Kia of Kennesaw were awesome. Christian the salesman, Jack, the product manager and Michael the general manager. I was treated like a queen. I bought the best car on the lot. It i More

by Deborah Heller
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian salesman, Jack Stricklin-product manager, Michael general manager
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Deborah Heller, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 04, 2025

Kris was efficient and professional. He kept me updated on repairs and timeframes. Thank you Kris. More

by 287347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 04, 2025

The service was fast and the staff was courteous during my visit to this location. W More

by Kayholla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Kayholla! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 04, 2025

Excellent staff and associates the efficency and speed that the job was handled is top notch and excellent follow up on adviment for the vehicle was very welcome. More

by P4R45171K1NF3KT1ON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, P4r45171k1nf3kt1on! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2025

This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

Apr 10, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 03, 2025

Will do Very good. They told me and showed me everything that was needed and done More

by Wljohnson490
Recommend Dealer
Yes
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Wljohnson490, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 02, 2025

This the best KIA dealership I've found for my Sorento SX. The check was fawless. I will definitely go back More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
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Apr 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 01, 2025

Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond More

by RRIOS0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Rrios0611! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2025

Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. More

by brendawlms81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Brendawlms81, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

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