Jim Ellis Kia of Kennesaw - Service Center

Kristian Musgrove provided excellent service. I look forward to my next service in 6 month’s. I look forward to my next service in 6 month’s. More

The process for a service writer needs to be better streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however greeting people stand there waiting for help and letting know someone will assist them ASAP would be helpful so people know who is next in line. More

The person helping me was very professional my wait time was not long at all was not long at all More

Mark and Kris will not disappoint in their commitment to quality service. If you need your Kia service this is the place to go. M.Green quality service. If you need your Kia service this is the place to go. M.Green More

This dealership is very very nice. Everyone that works here are very very nice and professional. Everyone that works here are very very nice and professional. More

The dealership was clean, spacious, and closer to home for me. The sales person that worked with me was very nice and helpful. for me. The sales person that worked with me was very nice and helpful. More

Very attentive and eager to take care of my sevice. Performed exactly as they said they would. Performed exactly as they said they would. More

Have taken my car there multiple times for same issue. Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they rea Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they realized the wrong actuator was put on and now they have to reorder it. Somehow my battery died in the midst of all of this and I had to pay $400 for a new one and I don’t think I should have had to pay it because I think it was for something that they did. More

I got a cust service rep by accident when I left feedback on the auto system. Glad I did bc not only did they take walking but the service i rcvd was efficient and complete. I the time it took to make the c on the auto system. Glad I did bc not only did they take walking but the service i rcvd was efficient and complete. I the time it took to make the call, walk in, get service & leave, I still had not rcvd a call back from my typical dealer for an appt. I will definitely be back to this dealership More

Kevin and Bryson are very approachable with any questions or concerns we have even after the purchase of K5 Nicholas leased. or concerns we have even after the purchase of K5 Nicholas leased. More