Jim Ellis Kia of Kennesaw - Service Center

As always the service is absolutely fantastic! Mark has always taken very good care of me. And I enjoy coming to this dealership. Mark has always taken very good care of me. And I enjoy coming to this dealership. More

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. Mark is the absolute best and always takes good care of me. More

Greets me by name when I come in to the dealership. Updates in a timely manner. Updates in a timely manner. More

As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks again for all you’ve done for me and keep up the good work More

Always welcoming, thorough. Always welcoming thorough. Attentive with providing updates, and they force you into nothing. I always feel treated like family by both Chrises and M Always welcoming thorough. Attentive with providing updates, and they force you into nothing. I always feel treated like family by both Chrises and Mark. More

My less than 2 yr old battery died. I called to see if under warranty. They said yes. I took it in. They said it was not under warranty and would be 300 to 500 to replace. They held my I called to see if under warranty. They said yes. I took it in. They said it was not under warranty and would be 300 to 500 to replace. They held my car for 21 hours and did not change the battery and asked to keep it 2 more days. They claimed they couldn't work on it because it wouldn't start. Which is why I brought it in. I asked them to jump it and I took it elsewhere and got a new battery in less than 15 minutes. They called me 2 days later to say it was under warranty but only if I bought a new one from them. More

I called about a broken dip stick that was discovered after taking my car for a recall inspection of the piston ring. Gallery that I bring the car in a soon as possible. When I arrived she was at lunch a after taking my car for a recall inspection of the piston ring. Gallery that I bring the car in a soon as possible. When I arrived she was at lunch and Mark took over. He had the technician drain my oil and use a scope to see if the broken pieces could be found which they were not. Instead of pushing blame he changed the oil and sold me a new dip stick . I found the entire experience wonderful and their concern for me was over the top More

In and out quickly In and out quickly everything was explained throughly and not pushy on things explained throughly and not pushy on things More

From the moment I walked through the door until my wife's car was ready, Chris was awesome. I inquired about a few issues, such as the tire that dry rotted. I inquired about her car's acceleration and someti car was ready, Chris was awesome. I inquired about a few issues, such as the tire that dry rotted. I inquired about her car's acceleration and sometimes the feel of a lag between pushing the pedal and car accelerating. He explained to me about the engine type and how the power is distributed and a possible reason for the lag feeling. Chris also checked up on me while I waited, and he explained all work prior to me approving it. I would like for him to assist me this week when I bring my car in for service if possible. (Saturday May 3rd 8am appointment) More

The service rep was a young man who was very friendly. They got my oil change done quickly. I am happy with the service and the service special really helped. They got my oil change done quickly. I am happy with the service and the service special really helped. More