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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,083 Reviews

4,083 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 10, 2025

Always takes great care of us! Well worth the drive every time. We love them! More

by Slwitschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Slwitschen! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 10, 2025

Chris and everybody else is always so nice and helpful. I appreciate how honest and quick the service is More

by SJHARRIS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

We always have a great experience when we visit this dealership - from when we first purchased our vehicle to now when we return for routine maintenance. We always ask for Phil Joyce because he gives ex More

by brttnysimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Brttnysimm! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 10, 2025

They are Very friendly and always provide quick service. They also have a Nice area to wait. More

by LYSSA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Lyssa42, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

Very professional, prompt, and proud work; for which I am thankful. My car was in good hands the whole time and the service rendered was top of the line. More

by carson2carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Carson2carson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 10, 2025

Excellent , also they does it quickly, I don't have to wait too long. Nice waiting area More

by mkpatelca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Mkpatelca! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 10, 2025

Mark and team did a great job with getting me in and out. I appreciated that along with the recommendations for other services I potentially need for my vehicle. More

by aricpat75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Aricpat75, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

January 10, 2025

Friendly, prompt, were true to word of time, considerate, value customers, notify when deals active More

by D1artist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't recall
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

D1artist, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

I already filed a complaint. Not adding it again. Thank you very much. Good day More

by Niashantee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Lambert
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Niashantee, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 10, 2025

They did a good job with the service on my Telluride . Word word word word More

by Jedatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

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